#xerusky_payment-declines

1 messages ยท Page 1 of 1 (latest)

steep grailBOT
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viscid phoenix
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Hi ๐Ÿ‘‹

So, if I understand correctly, you are now using Stripe Checkout to collect payment methods using the mode: "setup" and requiring 3DS. Has that changed the number of declines you are receiving?

lucid wolf
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I haven't tried it yet, I wanted to check if there's anything else I can do to make sure everything's fine because I don't want to risk getting banned

viscid phoenix
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What are the exact card rejection errors you are receiving? Do you have an example payment I can check?

lucid wolf
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I have 3 pages between blocked and failed card payments. I've got a lot of this :

Blocked by Stripe
Stripe blocks payments to protect you from risks that affect all users, regardless of your usage of Radar. Learn more about blocked payments
i can share a payment id pi_3R9Jl12fpBeVYVuB0O8tf24x
Anotherone is
Failed payment with
MasterCard โ€ขโ€ขโ€ขโ€ข 4750
The bank returned the decline code transaction_not_allowed, and did not provide any other information. We recommend that your customer contact their card issuer, THE BANCORP BANK NATIONAL ASSO, for more information, or use another payment method
This payment id is pi_3R8Ff52fpBeVYVuB0BYWr31R

viscid phoenix
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Okay I am seeing lots of failures here. One step you can take is listening for these payment failures and stop retries.

But I think adopting the mechanisms you were discussing earlier would also make sense (Setup mode + 3DS)

lucid wolf
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excellent thank you for your time !

viscid phoenix
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Happy to shed what ๐Ÿ’ก I can ๐Ÿ™‚