mahi_code

[tall haven]

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[agile bluff]

Hi there 👋 can you help me understand when you encounter that error?

I'm poking around to see if it's something my teammates and I can help with here in this forum, or if you need to go speak with our Support team.

[rare herald]

okay check and let me know

while make connect to the wisepod 3 reader to iPhone we are getting this error

connectBluetoothReader failed: Error Domain=com.stripe-terminal Code=9020 "This reader is no longer supported, Please contact us via https://support.stripe.com/contact with details, so we can help." UserInfo={NSLocalizedDescription=This reader is no longer supported, Please contact us via https://support.stripe.com/contact with details, so we can help., com.stripe-terminal:StripeAPIRequestId=req_ndbS1PcM1FXUQd, com.stripe-terminal:HttpStatusCode=400, com.stripe-terminal:StripeAPIErrorType=invalid_request_error, com.stripe-terminal:StripeShouldRetry=false, com.stripe-terminal:Message=This reader is no longer supported, Please contact us via https://support.stripe.com/contact with details, so we can help.}

[agile bluff]

Thank you, taking a closer look at that.

[agile bluff]

Apologies for the silence here, my teammates are looking into this while I handle other threads here.