#pikachuyun_error

1 messages ¡ Page 1 of 1 (latest)

normal fiberBOT
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jade talon
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Hello

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Can you share a request ID here for this error?

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Or when do you see the error exactly?

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Ah when you try to apply the promo code

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Can you share the Checkout Session ID you are testing with?

hexed nebula
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Hello! I just realized that there is another thread on this

hexed nebula
jade talon
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Don't worry about the request ID, just the Checkout Session ID would help to start

hexed nebula
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Before I find the checkout session id, I have tried it locally and on my live page. I basically go to this checkout page (attached) and enter a promo code and click apply, which then takes straight to the error

image.png
jade talon
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Yep in the URL for that page you will see cs_test_xxxxxx that is the ID I need

hexed nebula
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cs_test_b1ZWMo3XwJ02l8LndtWFmN3i29w8kBytou8ScciIBTELaDZ6PhKlUWHbET#fidpamZkaWAnPydgaycpJ3ZwZ3Zmd2x1cWxqa1BrbHRwYGtgdnZAa2RnaWBhJz9jZGl2YCknZHVsTmB8Jz8ndW5acWB2cVowNFRPNDVKTjRQVnBBUzVoUGpUTXdkNWp2N282MGRcVzc0TFBxQlNvVm5qTHZhN082U2hma2JiYGNdTHwzdVNfNUpvZklLZzM9SkxrVUpTbHY9NzB3UTQ3cDU1M0dmRzxkN10nKSdjd2poVmB3c2B3Jz9xd3BgKSdpZHxqcHFRfHVgJz8naHBpcWxabHFgaCcpJ2BrZGdpYFVpZGZgbWppYWB3dic%2FcXdwYHgl

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Here you go

jade talon
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Thanks!

hexed nebula
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I have a live one as well

cs_live_b1321h3MVe7EtKPmkvb0mUSGYPDbhG18Qn7QRpgdSkrpJdMoDiseKsjYW3#fidpamZkaWAnPydgaycpJ3ZwZ3Zmd2x1cWxqa1BrbHRwYGtgdnZAa2RnaWBhJz9jZGl2YCknZHVsTmB8Jz8ndW5aaWxzYFowNFRPNDVKTjRQVnBBUzVoUGszQGNud013dHYzVWJDYzx1M2ZccjRGY0tRVnVBbTddRFB2NlJOYVNPNUpCcmJAdVdjfV1WRERSXU92Nkc0Y1FzYjxDR1ZLUTU1YU1NXEhpRHUnKSdjd2poVmB3c2B3Jz9xd3BgKSdpZHxqcHFRfHVgJz8naHBpcWxabHFgaCcpJ2BrZGdpYFVpZGZgbWppYWB3dic%2FcXdwYHgl

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Apologies, I have to attend to a call now

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Thanks for your help!

jade talon
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Sure, I'll take a look

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Okay there is a fix underway that should land shortly for this issue.

hexed nebula
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Thank you!

normal fiberBOT