#auk_code

1 messages ยท Page 1 of 1 (latest)

soft kettleBOT
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supple schooner
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hi there!

chrome shale
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Hello

supple schooner
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are you talking about Stripe Apps?

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Are you trying ot public multiple Stripe Apps from the same Stripe account?

chrome shale
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I created an application with public distribution while developing
This application has an incorrect id (something test related) so I want to create a new one before production release
however, it seems that I'm not allowed to have two public distrubtion apps on my account
I tried to remove the test one but it seems that it's not possible
my last solution was to set the old application to private but it's not possible too so i'm stuck

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hope it's clear

supple schooner
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however, it seems that I'm not allowed to have two public distrubtion apps on my account
yes that's correct. if you want to publish two different apps, you would need two different Stripe accounts.

chrome shale
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Can you remove my applciation so I dont have to recreate an account and redo the KYC

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Or can you change it's distribution type to private on your side ?

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it's the second time I create an account because of some configuration related issue on our main account

supple schooner
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Can you remove my applciation
you cannot remove the application from your end?
we won't be able to do anything like this on Discord, but Stripe support should be able to help.

chrome shale
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Sadly the customer support isnt helping, they do not completly understand my question, they think I want to uninstall an app ๐Ÿ˜ฆ

supple schooner
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I'm not very familiar with Stripe Apps, but it's not possible to remove the application from your end?

chrome shale
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No sadly it's not possible, I thought it was while developing my app so I did not mind giving it a dummy id

supple schooner
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No sadly it's not possible
what do you mean by this? There's no option to actually delete it? of if you try you get an error? or something else?

chrome shale
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There is no option to remove an app

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you can only uninstall one

supple schooner
chrome shale
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acct_1QY7zDEVYtQPpQzk

soft kettleBOT
tawny acorn
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You'll need to write in to support for help with this

soft kettleBOT
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We wish we could help, but you need to talk to Stripe support

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chrome shale
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Hello
Thanks
Will they be able to remove the app or change the distribution type ?

tawny acorn
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Yes they can help with that