#mattcomroe_unexpected

1 messages ¡ Page 1 of 1 (latest)

kindred peakBOT
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heady walrus
muted vapor
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Hi! Thank you for the help! I'm trying to add support for this for our connected customers to use as a payment method.. for other debit types in other countries (AU BECS, which I feel like behaves somewhat similarly to NZ BECS) I had to explicitly request that particular flavor of Debit.

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let me take a look at an actual customer real quick and see what happens with my setupintent call. like you mentioned we might already be all set up to use it.

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ok; the error is about "nz_bank_account"

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req_44dKkJwy0JZqXn

heady walrus
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Hmm well the custom account doesn't have a dashboard for enabling this, but you already have NZ debits "on by default" in your platform's connected account PM settings.

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Thinking...

muted vapor
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I was in my connected account PM settings just earlier; i think NZ debits was already on be default but maybe i'm forgetting that i just switched it on? Maybe there's a delay and that's the reason?

heady walrus
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There is a small delay when changing settings there as it applies to connected accounts async, yes.

muted vapor
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and that's one that can't be done through the dashboard? it'll have to be requested via API?

heady walrus
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All custom account capabilities are managed through the API as far as i know

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If there's support for this via the Dashboard it might be limited to certain cases

muted vapor
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ok. i will try again shortly to see if there was indeed a delay from earlier, although i think that capability was already enabled. Then i'll try requesting nz_bank_account_becs_debit_payments via API. If I have any other issues I'll come back and re-open this thread but I think that's enough for me to try some stuff out to get somewhere!

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thanks again for all your help; on this and other questions I've had.

heady walrus
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NP -- happy to help

muted vapor
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ok... i think the direct API request is what I'll need to do. this looks promising.

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once the admin fills that missing info i think that means they'll be ready to start using that PM.

heady walrus
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Ah nice, glad that seems to have worked

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I'm not sure why this isn't documented