#luxterful_docs
alpine ridgeBOT
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jaunty trench
Can you share the ID (req_xxx) of the API request? https://support.stripe.com/questions/finding-the-id-for-an-api-request
desert ether
req_AZryqdSJOSVTNj
jaunty trench
The ZIP/address needs to be set on the Customer object, which won't happen automatically. You need to provide that when you create the customer: https://docs.stripe.com/tax/subscriptions#save-customer-details
Example above uses the Address Element, prior to payment
You can get the postalCode from the Card Element: https://docs.stripe.com/js/element/events/on_change?type=cardElement#element_on_change-event
But at that point your Customer object would already exist
desert ether
You can get the postalCode from the Card Element
Ok i will try that
jaunty trench
It won't work though as I said because you'll only be mounting the Card Element after the subscription is created – which fails without the ZIP
desert ether
we create the subscription after the payment with the deferred flow
and from the change event i dont get the postalCode btw
alpine ridgeBOT
meager bolt
hi! I'm taking over this thread.
jaunty trench
and from the change event i dont get the postalCode btw
Ah, you said Card Element. That's the Payment Element and we don't expose those details
desert ether
Ahhh so if i use the card element itself this info will be exposed?
Otherwise: is the postalcode field of the payment element stored in stripe? can i access it somehow?
meager bolt
Ahhh so if i use the card element itself this info will be exposed?
actually I'm not sure.
Otherwise: is the postalcode field of the payment element stored in stripe? can i access it somehow?
Sure, it will be on the PaymentMethod object itself: https://docs.stripe.com/api/payment_methods/object?api-version=2025-04-30.basil#payment_method_object-billing_details-address-postal_code
desert ether
Sure, it will be on the PaymentMethod object itself
can i somehow tell stripe to use this information for the tax calculation?
meager bolt
no, because the postal code of the payment method might not be the postal code where the user lives.
if you want to use that information for tax calculation anyways, you'll need to make an extra API call to update the customer object with that address.
desert ether
ahh thanks. i will try that
desert ether
another question: if a customer pays with paypal, there is a chance that the postalcode will be provided by paypal. Its not ensured that it will be sent, but sometimes it will, right?
meager bolt
not very familiar with Paypal. where did you see that information? in the doc? can you share a link to it?
desert ether
some weeks ago i asked this question here and i think the answer was that sometimes it is provided by paypal
meager bolt
not sure about this. maybe you can ask Stripe support for help directly: https://support.stripe.com/contact