#tomasfejfar_unexpected

1 messages · Page 1 of 1 (latest)

verbal pierBOT
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tall trout
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The customer added a screenshot that they have the VAT set to CZ11968613 but I can't really tell as the TAX ID is redacted in the logs.

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I can also see that there was txi_1ROcPtLrNShX2jIGq2TexSxh set for the customer, but it was deleted, but again, there is no history in the logs to see what was the taxid there

abstract scroll
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Hi @tall trout I'm unable to find an answer for this behavior. Can I suggest you to reach out to support?

verbal pierBOT
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Hello @tall trout, we have sent you a direct message, please check it at https://discord.com/channels/@me/1372474518865449020

  • 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.
tall trout
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Huh! I got it. I managed to find that while in the request the vatid is redacted, in the events it's visible and I was able to validate that customer incorrectly input a vat that was deemed by stripe a HU VAT.

abstract scroll
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Thanks for the update!