#arat-patel_api
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solemn cape
Hello
granite kite
Hi there, so you want to check your platform's balance before creating a transfer?
solemn cape
Yes
granite kite
https://docs.stripe.com/api/balance/balance_retrieve here's the API
solemn cape
Yes i'm already using this but i'm explain what is my issue after using this api.
Before initiating the transfer, I call Stripe's Balance API :- stripe.balance.retrieve() to get the available and pending balances. Then, I calculate totalBalance = availableBalance + pendingBalance to check if there are sufficient funds to make the transfer.
This approach usually works, but sometimes I'm seeing cases where:
pending balance is negative, or
available balance is negative.
In such cases, the sum of available + pending still shows as positive, so the system proceeds with the transfer — but in reality, the account is in negative balance, and the transfer shouldn't happen.
I want to make sure the transfer only proceeds if there are truly sufficient funds, and that the flow fails safely when there’s not enough balance. Can you suggest the right way to handle this, so that my transfer logic works correctly every time?
granite kite
You should only use the available balance for transfer
solemn cape
But sometimes, when I use only the available balance for instant payouts, I get an error saying that there is not enough available balance to make the transfer, possibly due to pending amounts or incoming amount.
So, do you suggest that I should just use the available balance? Will that be reliable?
granite kite
Can you share with me the ID of a request?
granite kite
https://dashboard.stripe.com/test/logs/req_IZuXxYQU6ZAoCx so this is the get balances API you made right before the creating the transfer. Its response indicates that available balance is negative, and therefore you got the insufficient balance error
solemn cape
Okay let us check again with only available balance