#seventhirteen_subscription-update-error
acoustic scarabBOT
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sacred vessel
Weird. Checking logs
acoustic scarabBOT
sacred vessel
I'm not able to repro this
I thought it might be some weird issue with the data you're passing in, but req_G0kS5tDZnWIMf0 is a really simple example where the data doesn't have any weird characters or anything
Overall it looks like something is breaking on our end
So not an issue with what you're passing
Is it still happening? Can you try again with simple data like in req_G0kS5tDZnWIMf0?
lucid skiff
Hi 👋
I'm stepping in as my colleague needs to go soon
Is it possible for you to test updating the metadata for a different Subscription?
onyx verge
yeah that definitely works
lucid skiff
Okay so the issue is specific to this Subscription?
onyx verge
correct
lucid skiff
I'm reaching out to some of my colleagues to get a second pair of eyes on this as it's a pretty odd situation.
onyx verge
great, thanks!
lucid skiff
Okay we dug around and we aren't sure why this is occurring for this one Subscription. We will need to raise this internally and won't be able to provide an answer here.
I am going to send you a link to create a support case with us so we can communicate the results of our investigations to you once we have more details.
acoustic scarabBOT
Hello @onyx verge, we have sent you a direct message, please check it at https://discord.com/channels/@me/1372248038420250655
- 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.
onyx verge
ok submitted
lucid skiff
Thank you! We will get back to you with more details as we uncover them