#weboar_error

1 messages · Page 1 of 1 (latest)

floral forgeBOT
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hasty quest
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Hi Sam

amber kernel
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Hi! Looking into your query!

hasty quest
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Thanks. I know it is weird

amber kernel
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Can I check if you are using an iOS app or accessing Checkout via a browser like Safari?

hasty quest
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Yes, from what I see, happens on iOS 18.4.1 most of the times

amber kernel
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Sorry the yes was for which option?

hasty quest
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Ha, sorry seems there was a message but got deleted

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Can you repeat the question?

amber kernel
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Sure! Can I check if you are using an iOS app or accessing Checkout via a browser like Safari?

hasty quest
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Browser

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Safari is mostly where this issue happens

amber kernel
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Noted! Give me a moment.

hasty quest
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Thanks

amber kernel
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I am testing this out. When you say When rerun to site, cookies got lost do you just click refresh on the browser?

hasty quest
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No, I mean that when checkout.stripe.com.redirects back to my site, the session cookie and albaws cookie seem to have gone away

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I suspect because of the cookie settings (same site). But that's what I wanted to confirm

amber kernel
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Sorry still looking into this.

hasty quest
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No worries

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Thanks for the help!

amber kernel
hasty quest
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I am referring to not-stripe cookies like phpsessionid (where the session I'd is stored) or awsalb (aws std for handling aws alb)

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When returnin from stripe, if cookies are not there, sesión will be lost

amber kernel
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Can I get the link to your webpage please?

hasty quest
amber kernel
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Thanks!

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I cannot access the site.

hasty quest
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Is it possible to pickup later? Have to leave

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Campnetwork.con

amber kernel
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Sure! You can come back again. Though you may need to start a new thread.

hasty quest
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Ohh ok.