#ed_api
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- ed_api, 5 days ago, 9 messages
cedar totem
Also when does discord close for stripe support?
torn island
Please stop asking for a request id - this is an api usage question
All requests - Dashboard, API, internal - are logged on your Stripe Dashboard's Request Logs page. Without that information there's pretty much nothing I can do to dig into this. You can find them like this: http://support.stripe.com/questions/finding-the-id-for-an-api-request
Discord is open for engineering/integration support as long as there are folks available on our end, so that generally means it only closes from Friday 1700 PDT until Monday 0900 SGT.
cedar totem
Ok please wait grabbing
When I try to create a checkout session with this customer it doesn’t attach this customers payment methods
silver echoBOT
cedar totem
Any chance you can help today?
Here is the request https://dashboard.stripe.com/test/logs/req_7MCLbG8J5KHaFB
Our customers are pissed they have to go enter their credit card 7 times for 7 payments
we don’t integrate with link yet, so please lets solve the immediate problem and then solve for link in a few weeks
silver echoBOT
fathom moss
Hi there, taking over here
cedar totem
In other words, how can we make it such that a customers attached payment methods can show up when we create a new checkout session
fathom moss
First you mean Create Checkout Session, correct? https://dashboard.stripe.com/test/logs/req_7MCLbG8J5KHaFB is a Create Billing Portal Session API, which is different
Could you find an example to Create Checkout Session API request id?
fathom moss
Yes. Looking
Can you look at the conditions here and verify your PM? 2 important things is the allow_redisplay and the billing_details
cedar totem
I’m a little confused by the workflow of billing_details
Do you understand it? I think I need some one to explain like I’m 5
We just collected payment methods via the portal
fathom moss
Okie, first is the PM you want to display is pm_1RO0PuH9HQjLBInWsGQh9cfP ?
cedar totem
Yes
fathom moss
I am seeing it only has billing_details.address. Can you add billing_details.name and billing_details.email?
cedar totem
It’s collected on a stripe hosted page
I’m not sure how to do that?
We take users to their stripe portal - they add their credit cards on the stripe portal
fathom moss
By Stripe portal do you mean Stripe Checkout? So it was collected via another different Checkout Session before?
cedar totem
No it’s collected when they go to their customer portal
It’s the stripe hosted page which shows their saved cards
fathom moss
Gotchas. So yes I think that's still not enough to be automatically showed up in Checkout Session. It will need name and email. Do you have this kind of information from the customer by any chance?
cedar totem
Not reliably
Because the accounts name could be different from the cardholders name
So basically we can’t collect payment methods via the customer portal anymore? Is that right?
Ok riddle me this as well: on a separate note, asssume I collect those, can the checkout session display all saved cards?
fathom moss
It can if you append name and email to them. You can test this on Sandbox
Test collecting a Customer PM via Billing Portal, then use API to Update Payment Method API and append above properties
Then create a Checkout Session
cedar totem
Is that name & email used during card verification ? I’m worried about cases where mom had an account but uses dad’s credit card
Or is that only for displaying?
fathom moss
It's for displaying. I can't tell for all the cases but authentication rarely actually check the cardholder name