#robotcache_best-practices
pearl saddleBOT
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coarse herald
Hi, what error are you referring to? What is the request id where you see this error? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
Here are some test data: https://docs.stripe.com/connect/testing#test-business-url-verification you can use
pearl saddleBOT
full glade
shoot.. closed the page... one sec
Business website
https://cloudhands.ai
We weren't able to verify your business using the URL you provided. Make sure it's entered correctly or provide another URL.
Share the website where you sell or promote products or services. The website should provide information about the products and services you're selling. Generic URLs or websites under construction aren't supported. Learn more about the businesses we support.
clickintg on Learn More... goes to https://support.stripe.com/questions/business-website-for-account-activation-faq
white obsidian
Hi hi! I’m going to be taking over for my colleague here. Please give me a minute to read back and understand things.
What is the exact value you're putting in that field in the Dashboard?
full glade
white obsidian
And you just get a red message underneath saying what you entered initially?
full glade
We weren't able to verify your business using the URL you provided. Make sure it's entered correctly or provide another URL.
yes
white obsidian
Can you try putting just the following in there?
full glade
er... another issue... I'll have to get back to you... plus it takes time for it to scan and report the error... I'll check back later
ty
white obsidian
Ok cool. Someone will be here. 🙂
full glade
That seems to have worked... thanks
hmm... maybe not...
cloudhands.ai
We weren't able to verify your business using the URL you provided. Make sure it's entered correctly or provide another URL.
I think it's looking for meta-data on our site...
what does it look for so I can make sure we've got it
white obsidian
When exactly did you do this?
full glade
or even a DNS setting it checks for
trying to finalize business to go live... this is one of the steps
white obsidian
When exactly did you do this?
full glade
when? just now this second
white obsidian
You're going to have to reach out to Support to find out what the issue is here - there's nothing I can do to help with this error.
full glade
thanks... that's what I was tring to do.... but the assistant online didn't help, and sent me here.
Thanks anyway
white obsidian
They sent you here? From email or chat?
Or does "assistant" mean a tool rather than a human?
white obsidian
Huh.
Not sure where that first screenshot is from, but no matter, you'll need to reach out to support to ask why your business URL is not being verified. https://support.stripe.com/?contact=true
full glade
thanks