#wolverineviv_api
pearl prismBOT
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turbid shale
Hm can you explain the product structure a bit more? How does setting metadata on the Connect accounts help with you differentiating product objects?
chilly citrus
We have one web product and a different desktop product. Both are considered different revenue streams and we need to track how many people are using it, how much volume of payments is flowing in each product ecosystem. We have one platform account for Stripe.
Through Stripe support they mentioned we can use metadata to store something like
product: web or product: desktop that will be a paremeter we can use to filter for reports to differentiate between the two
but when we ran into the error, they informed us to ask in discord channel
turbid shale
In the above request you shared, you're attempting to set metadata on the account object
I'm not sure how that helps
Is there a reason you're doing that
pearl prismBOT
chilly citrus
let's consider an example where through web 10 users sign up for stripe. Through desktop 5 users sign up for stripe.
Now I have total 15 connected accounts in Stripe all of which I see in a single place.
If I'm able to store the metadata, then I'll be able to differentiate betweeen which account belongs to Desktop or which account belongs to Web
If you think this is not the right way to store this information, I'm open and request for suggestion on how to achieve this where I can filter reports and filter connected accounts based on the product in the same platform account.
pearl hemlock
Hi, taking over as my teammate needs to step away. Let me catch up.
Hi, that error is expected: https://docs.stripe.com/connect/platform-controls-for-stripe-dashboard-accounts as your Connected Accounts are not connected to a single Platform.
From looking at this internally, it does not look like there is an easy way but to ensure that you're using this: https://docs.stripe.com/connect/standard-accounts instead for new accounts so you can make these requests to pass in the metadata
chilly citrus
Initially we integrated account links for our entire integration. But then stripe accelerate team who connected with us told us to instead start using OAUTH so we completely switched over
pearl hemlock
Do you know what the reasoning was?
chilly citrus
It was last year so I might have forgotten the full concept. I think the reasoning was, we would onboard business who might already have a stripe account that they want to connect with us and some business customers who never used stripe and signing up first time. We wanted a seamless onboarding expereince for both of them to work in the same manner. I guess OAUTH was the only option?
pearl hemlock
Ah, yeah
In that case, you can't make updates like you shared above so there are trades in there
chilly citrus
it makes sense that we should not make any changes or updates to the customers business stripe account. But what I'm unclear is why am I not able to set metadata for my connected account
metadata will have no impact for the customer's actual account. it'll only be for our platform use
pearl hemlock
Because they own the Connected Accounts and due to https://docs.stripe.com/connect/platform-controls-for-stripe-dashboard-accounts, you can;t update accounts that do not have a songle platfom controls.
When you make payments, can you store that metadata that way in the PaymentIntent for instance?
I assume you make Direct Charges using the Stripe Account Header, you can pass the metadata that way and keep track that way
chilly citrus
thank you. Will explore that as an option
Does Stripe Dashboard Reports have a way in which I can give filter based on this metadata so that it can display the total volume and other reports based on my metadata object?
let's say I store metadata product: WEB or product: DESKTOP
Can I filter based on this in the reports page?
pearl hemlock
On this channel we do not know a ton about the Dashboard/ reporting as we're mainly focused on the API. You can definiltely try in Sandbox
Hope you enjoyed Sessions!
chilly citrus
thank you. Yes sessions was good
For a use case like ours, is the primary suggestion from Stripe is to create one organization and 2 platform accounts? Is there a way I can have a single api key/secret at the organization level?
pearl hemlock
If these are two separate entities, or two separate functions sure. However, if is is just two different product offerings then no.
chilly citrus
these are just 2 different product offerings but the same business entity owns both of them
pearl hemlock
There might be a private support for organizations API key, you can reach out to support to see if you can access that: https://support.stripe.com/contact
In that case, if I were you, would keep them under one account
chilly citrus
thank you.