#llvieira_error

1 messages ¡ Page 1 of 1 (latest)

exotic fulcrumBOT
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harsh dock
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It returns the error I mentioned

real parrot
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Hi! I'd suggest you reach out to Support so they can see why your Platform isn't onboarded to Issuing, per the error message.

harsh dock
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Is it possible to do it through Discord?

real parrot
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Can you give me the Request ID you deleted from your original question?

harsh dock
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this one?

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i'm testing it against sandbox, Stripe did configure the ability to issue cards in our sandbox

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we can issue cards even without this capability in the account

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but that's weird

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since the doc says it needs this capability

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Create connected account
Create external bank account
Create account owner/representative
Create program
Create credit underwriting record from application
Report credit decision
Accept charge card terms
Create credit policy for connected account
Create cardholder
Create card
Activate card

this are the steps i'm doing

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on Create connected account, I'm not passing the card_issuing capability

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but the doc says it requires this field

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so i'm not sure if at the end things are correct

real parrot
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It looks like you're in a couple of betas related to issuing, which we unfortunately can't help with in here, so I'd suggest reaching out to support for help with why it isn't working in this case - especially if they've already tried once to help configure it.

harsh dock
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Sure, thank you a lot

real parrot
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You're welcome - sorry I didn't have a better answer for you here!