#csrn_best-practices

1 messages ยท Page 1 of 1 (latest)

analog brookBOT
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winter summit
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I am a developer and I need to know what will happen after my live deployment. Will Stripe send emails to merchants who register via the documented component?

halcyon grove
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@winter summit thank you for your message. while we appreciate that you are the developer this is not a topic that we are familiar with, as we don't really know all of the communications Stripe send to accounts, that's why we redirected you to the Stripe Support

winter summit
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I don't really understand the answer. As developers you should precisely know what event processes will run after registration via your embedded components. The problem is that there is no email incoming in sandbox mode. This could be on purpose to avoid spamming third parties. But I need to be certain if this is different in production mode.

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Do you think 1st level support of Stripe can answer this?

halcyon grove
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I don't really understand the answer. As developers you should precisely know what event processes will run after registration via your embedded components.
there are 2 different things what happens on the API and webhook side and which automated message we send

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we are more expert on the first part

winter summit
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ok

halcyon grove
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when it comes to the second part we normally don't engage with that type of questions since this does not require any integration from your end

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we help developers integrate with Stripe on this channel

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whereas the Stripe support helps with the general behavior of dashboard and non-API related issues

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Do you think 1st level support of Stripe can answer this?
even if they don't they will route you to someone who does

winter summit
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ok, thank you. I will try to find out more about it.

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ok, bye tarzan

halcyon grove
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sure