#toucan_error

1 messages ยท Page 1 of 1 (latest)

lunar trailBOT
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void rampart
wide bear
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Hi, this chat is focused on developers and technical questions. We can only help in English. What integration are you using? What is your exact issue? What errors do you see?

void rampart
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basically I am not able to create checkout settions

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sessions*

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and I am not able to make payments

wide bear
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Can you add more to ' I am not able to create checkout settions'?

void rampart
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let me get this information

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req_I2OQPCfPpU7UA1

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req_KnxH3I4Pf1LQgX

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{
  "error": {
    "message": "Your account cannot currently make live charges.",
    "request_log_url": "https://dashboard.stripe.com/logs/req_KnxH3I4Pf1LQgX?t=1747003512",
    "type": "invalid_request_error"
  }
}
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this is the API response I get

lunar trailBOT
void rampart
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I sent an email to support too, because I dunno if it is something I am doing wrong (it was working on test env) or any limit added to my account

Support request: sco_SIJzZVrxqDsPKu

wide bear
void rampart
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I was testing locally before making the application live

wide bear
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You need to use your Test API keys then

void rampart
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I did it... but just to let you know, I am switching to production

wide bear
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As for enabling charges in Live mode, you need to contact support.

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We only help with technical questions

void rampart
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oh, I got it

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so this support request is enough for that sco_SIJzZVrxqDsPKu ?

wide bear
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I can't access that but you can ask ask them how to enable charges, sure

void rampart
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alright thank you, it should be easier... I imagine you receive a lot of support requests like mine ๐Ÿ˜†

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thank you so much