#nicolas-fuhrmann_api
1 messages · Page 1 of 1 (latest)
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Hi we also tried setting auto advance option to false on invoice creation
Hi happy to help!
The request req_yLrsGeEBvmdVQl you've shared is triggered from your backend
It sends the invoice as email to your customer
What you want to achieve exactly ?
we dont want to send automated invoice mails to customers. Thats why we added "auto_advance": false, to the invoice creation.
But stripe is still sending automated invoice mails
i think collection_method: “send_invoice” always sends mails no matter of the auto_advance setting. Trying this
Agree, auto_Advance is false for this invoice
but what email exactly you want to disable ?
i want to disable the invoice email. I did that in dashboard already
And what email you are still receiving ?
can you share a screenshot (blur personal details)
currently the flow is like this: customer selects tickets -> gives their data -> selects "pay with invoice" -> received 1 email from our system "thanks for registration" and receives 1 mail from stripe "new invoice".
We want tu surpress invoice. In the mail there is only my own test user so we dont need to blurr anything
so yeah the attachet screenshot is the mail we want to surpress
and receives 1 mail from stripe "new invoice".
This one is a result from this callreq_yLrsGeEBvmdVQl
So it's expected to receive an email from that call
we have update our code and in request
req_7tciajDm5t0fKw it seems like surpressing the mail is now actually working
Sorry I'm not following here...
You mean for this new invoice in_1RM63oDYE8FYuyVMa9bCeLMj you are still receiving an email ?
for in_1RM63oDYE8FYuyVMa9bCeLMjwe managed to surpress the invoice mail from stripe successfully so what we try to do is working now 🙂
Ok good then no issue remaining 😅?
yes! it seems like i was just a bit impatient and shouldve tried a few more things before sending you a message via discord. Thanks for the help tho!