#jamiekw89_code

1 messages · Page 1 of 1 (latest)

signal deltaBOT
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unreal rivet
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Hi, let me help you with this.

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Whe have tried changing the Return URL but it keeps going back to example.com
How did you do this exactly? And what keeps going back?

hoary phoenix
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we are unsure how to do this if i am honest

unreal rivet
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But you said you did something already.

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What did you do?

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But it depends on your current integration.

hoary phoenix
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where do you go to edit this?

unreal rivet
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Could you please provide some context about your current Stripe integration?

hoary phoenix
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We are using a third party system for training and we are looking to take online payments. The third party requested our API key to integrate to the payments. When we go to buy a course it comes back with a return URL error

unreal rivet
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So the third-party is managing the payments integration?

hoary phoenix
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We have had to setup the stripe account and provide the API key from the account

unreal rivet
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But you don't write the code for the Stripe integration yourself, right?

hoary phoenix
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we haven't done this no

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but when we test to but something we receive a return URL error

unreal rivet
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Then you need to talk to your third-party provider about this. They will need to fix this issue on their end.

signal deltaBOT
hoary phoenix
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They have said we need to on the account?

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This is the message i have from them

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I thought this could have been the case. So this is an error that would need to be rectified on your end as it is not in relation to changing the API key, but rather changing the settings of the current API key on your dashboard.

A customer had this error in the past so I will copy below the comms with Stripe that allowed them to amend the error:

Thanks for writing in and for the information provided.

The error you are receiving when testing payment intents is the 'success_url' requirement. As stated in the error message, since some of the active payment methods require redirected ones a payment is completed, you have to indicate a return_url for the payment intent where your clients or customers will be redirected after the payment.

You can read more about return urls using the link below.

https://docs.stripe.com/payments/checkout/custom-success-page

Should you have any other questions or concerns, please let me know — I'm here to help.

Best,

full canopy
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Hey! Taking over for my colleague. Let me catch up.

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I'm not sure I understand the follow up question here...

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Can you help me understand your latest follow up question ? Please don't just copy/past your exchanges.

hoary phoenix
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We have a stripe account which we needed to setup for us to take payments and we provided our API key from the stripe account to the third party we are using, however when we tested this to take payments it comesback with a return URL error

full canopy
hoary phoenix
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req_CzSwSWoh0RPZEK

full canopy
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Thanks.