#cyp_api
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Hi! Can I confirm if you mean that your connected account was required to fill up the business type but there wasn't a choice for individual?
Hi,
Yes that's it.
I automatically configure for individual in my code :
connected_account = Stripe::Account.create({
country: 'FR',
type: 'express',
email: current_user.email,
capabilities: {
card_payments: { requested: true },
transfers: { requested: true },
},
business_type: 'individual',
business_profile: {
"url": "https://www.locavelow.fr/user_profile/#{current_user.slug}",
"mcc": "7394",
},
individual: {
"first_name": "#{current_user.first_name}",
"last_name": "#{current_user.last_name}",
}
})
Thanks
What is your onboarding method? Hosted onboarding?
What do you mean by hosted ? Hosted by Stripe?
Yes, because you mentioned they don't have an option to choose individual. Where are they trying to fill up this information?
Initially, nobody tells me that they need to fill this section.
But 3 people in a row did it now, so I guess that was not the case before
They have to fill it up in the business type section during onboarding process
I understand but where are they being asked to fill up the information? Is it on Stripe's hosted onboarding page?
I see you are using Stripe Hosted onboarding. I'd recommend writing to Support (https://support.stripe.com/contact/email) for this and our team can take it from there.