#gus_api
wary helmBOT
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open steppe
hey there, as the error indicates, this is a payment intent that was created and is managed by a checkout session, you can't modify it directly like this
Do you have an example of a request you're doing in production today that matches this shape? I wasn't aware of this ever being allowed.
You can cancel payment intents that you created yourself, yes.
But not ones created for you via Checkout.
dim hemlock
Hey, I can try to replicate it in production, yes, let me check
wary helmBOT
dim hemlock
Here's the request ID of a payment intent that was canceled in production:
req_es7uF5wFRg1LRg
dim hemlock
sure, no prob, thanks!
lyric swan
It looks like you were using the 2019-05-16 version in your test mode request. Can you try that same request in test mode with the 2020-08-27 version like you used in live mode?
Ah
Wait
I see
One sec
Okay I believe this was an internal configuration issue on your platform that was only applied for live mode and not test mode. I've aligned this configuration to apply to both live/test. Can you try again?
lyric swan
That's a different platform
dim hemlock
oh I did the test in our testing environment yes
lyric swan
Ah ah sorry yeah I didn't clarify
dim hemlock
first you asked me in production which I did, then I did this in test mode
lyric swan
Yeah I didn't actually realize at first these were two separate platforms. Your production platform had only had the feature enabled in live mode so I had added it to test mode on that platform.
One sec, let me enable it just for test mode on your test account
I can't enable it for live mode there as you would need to get that reviewed/approved.
dim hemlock
Oh no worries, in test mode is just fine, thats all we use that platform account for
lyric swan
Sounds good, one sec
dim hemlock
sure
lyric swan
Okay now try again
dim hemlock
yup, it worked 🙂
lyric swan
Great!
dim hemlock
was this something that someone on our side changed from the default or something internal to stripe? I'm just curious
lyric swan
Internal to Stripe
dim hemlock
gotcha!
lyric swan
The ability to cancel PaymentIntents generated by Checkout was deprecated but I believe you were grandfathered in as you were likely doing it before that deprecation.
Thus the internal config to allow your account to do that.
dim hemlock
ahhh, that makes sense! yeah cause we are doing it everyday in production
so now we won't, we are in the process of upgrading the API and adjusting our code
but as I was going back and forth with versions I noticed I wasn't able to cancel the PI on this test plaform which seemed weird (cause we could in production)
lyric swan
Gotcha, yep that all checks out.
dim hemlock
awesome, that fixes it, thank you so much Bismarck