bks_customer-address-automatic-tax | Stripe Developers | Page 1

shadow knollBOT May 5, 2025, 4:54 PM

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bks_checkout-customer-id-email, 1 hour ago, 8 messages

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keen field May 5, 2025, 4:55 PM

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bks_checkout-customer-id-email is the thread

void prairie May 5, 2025, 4:55 PM

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Hi 👋

we don't re-open threads.

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Also, as the welcome message to this thread says, we will close threads due to inactivity

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What is the current state of your question?

keen field May 5, 2025, 4:56 PM

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It hasn't been resolved.

void prairie May 5, 2025, 4:56 PM

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Okay, what is your question?

keen field May 5, 2025, 4:57 PM

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The question I asked in bks_checkout-customer-id-email hasn't been resolved. I tried the suggested changes but it didn't resolve the issue.

void prairie May 5, 2025, 4:57 PM

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What are you currently attempting to do?

keen field May 5, 2025, 4:57 PM

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If I just use the customer id, the checkout form doesn't loads

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integrating the checkout form in my application

void prairie May 5, 2025, 4:58 PM

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The requests to create a Checkout Session, before you attempt to load the form on your website, will make an API request.

Can you share an API request ID for this request? It will start with req_

Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

keen field May 5, 2025, 4:58 PM

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There is no request id in this case as the checkout form doesn't gets loaded

void prairie May 5, 2025, 4:59 PM

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The request to create a Checkout Session before the form loads is what creates an API request.

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You should still see requests to /v1/checkout/sessions

keen field May 5, 2025, 4:59 PM

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You are not understanding the issue I am having.

void prairie May 5, 2025, 5:00 PM

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What error is thrown?

keen field May 5, 2025, 5:00 PM

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Something went wrong
Please try again or contact the merchant.

void prairie May 5, 2025, 5:00 PM

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No, not on the form

keen field May 5, 2025, 5:00 PM

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This is the error

void prairie May 5, 2025, 5:00 PM

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An actual error is thrown in the code and that is what I need to see

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When you attempt to create a checkout session, this returns a response. What is in that response?

keen field May 5, 2025, 5:01 PM

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The call is wrapped in a try catch block and it is not capturing any error that is being returned

void prairie May 5, 2025, 5:03 PM

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Try omitting the try..catch block and immediately log the value returned when you attempt to create a Checkout session

keen field May 5, 2025, 5:04 PM

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Okay. Let me try that. It will take some time. How can. post back to this thread?

void prairie May 5, 2025, 5:06 PM

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We expect you to be able to test out code modifications in real time. We will keep this thread open for a while but generally close them if we have not heard back in ~45m.

keen field May 5, 2025, 5:11 PM

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stripe._error.InvalidRequestError: Request req_UeowBx9vY7X9tO: Automatic tax calculation in Checkout requires a valid address on the Customer. Add a valid address to the Customer or set either customer_update[address] to 'auto' or customer_update[shipping] to 'auto' to save the address entered in Checkout to the Customer.

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This is the error I get

void prairie May 5, 2025, 5:11 PM

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Okay so we can see that there IS an API request and the ID is logged here

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You can see that request here: https://dashboard.stripe.com/test/logs/req_UeowBx9vY7X9tO

keen field May 5, 2025, 5:13 PM

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Okay

shadow knollBOT May 5, 2025, 5:15 PM

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keen field May 5, 2025, 5:17 PM

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I tried to search that request id and it is telling me no results found for that request id

void prairie May 5, 2025, 5:18 PM

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It's in a Sandbox account, are you searching in the Sandbox acccount?

keen field May 5, 2025, 5:18 PM

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yes

spiral grail May 5, 2025, 5:21 PM

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hello! i'm taking over this thread. looking into the error message now

keen field May 5, 2025, 5:21 PM

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Thanks

spiral grail May 5, 2025, 5:24 PM

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ok, it looks like the customer you're passing in to the Create a Checkout Session request doesn't have an address. the error message is asking you to update the parameters of your request to include customer_update.address: 'auto' which would tell the session to save the address to the customer and allow automatic tax calculation. have you tried doing that yet?

keen field May 5, 2025, 5:25 PM

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I haven't tried that yet. I'll give this a try and see if that resolves this issue.

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That resolved the issue. Thank you for your help with this. Appreciate it.

spiral grail May 5, 2025, 5:27 PM

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yep, no worries!

#bks_customer-address-automatic-tax