dineshkumar_docs | Stripe Developers | Page 1

rotund widgetBOT May 2, 2025, 1:12 PM

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dineshkumar_docs, 2 days ago, 9 messages

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clear mortar May 2, 2025, 1:14 PM

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Yes, we have auto recovery emails you can configure for failed subscription payments. See here: https://docs.stripe.com/billing/revenue-recovery/customer-emails

trim pollen May 2, 2025, 1:19 PM

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i will check this.

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thank you!

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can we test thisin live mode with real cards??

clear mortar May 2, 2025, 1:37 PM

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You should not test in live mode, no.

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In test mode, if can create a customer using the same email adress as your dashboard account to enable receiving most automated emails.

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Otherwise generally automated emails are not sent in test mode

trim pollen May 2, 2025, 1:40 PM

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if a create customer different email address, we can't test?

clear mortar May 2, 2025, 1:56 PM

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No, you need to use an email matching your dashboard account email in test mode

trim pollen May 2, 2025, 2:00 PM

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i have a dashboard account with developer role , is this use to test?

clear mortar May 2, 2025, 2:02 PM

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If it has access to the account you're testing with, i believe that should work

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This is a public channel, you might want to remove your email from the message

trim pollen May 2, 2025, 2:08 PM

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yes removed email, thanks..

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test mode , i can receive failed payment emails?

clear mortar May 2, 2025, 2:11 PM

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For emails matching the dashboard account email, yes I believe that works from the last time I tested this myself.

trim pollen May 2, 2025, 2:13 PM

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could you please help me the steps for test???

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last time you tested steps? send me this help for me..

rotund widgetBOT May 2, 2025, 2:14 PM

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trim pollen May 2, 2025, 2:14 PM

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give me steps, please with example..

clear mortar May 2, 2025, 2:18 PM

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What do you mean? If you have a customer with the email matchign your dashboard email, thes epayment failure emails should be sent.

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If you want a recurring payment to fail, you can use the "decline after attaching" test card in the section you linked

4000000000000341

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This can be attached to a customer but will decline all payments, such as subscription renewals

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You can use Test CLocks to programmatically advance time to the subscription renewal to trigger that payment attempt:
https://docs.stripe.com/billing/testing/test-clocks/api-advanced-usage

trim pollen May 2, 2025, 2:26 PM

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understood , i will try above steps!

#dineshkumar_docs