#michele_webhooks
echo lotusBOT
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pliant eagle
Hello, if you have the ID of the checkout session in question (cs_test_123 or cs_live_123) you can use it on this page for an analysis of why each payment method type does or does not show up for it
https://dashboard.stripe.com/settings/payment_methods/review
pliant eagle
It will typically be in the URL if you are on the Stripe hosted checkout page
Not sure, is affirm the only PM that isn't showing up that you are expecting?
tight tundra
THis product has the affirm option
https://dashboard.stripe.com/payment-links/plink_1Qxk2EAjSgkUO8Gk0CJDazSE/edit
This one does not
pliant eagle
Ah gotcha, I did not realize that the URL stays the same, so there isn't an easy session ID to grab
pliant eagle
Both of those pages show Affirm for me when I look at them. So https://buy.stripe.com/5kA7u26g1cuO5wI00r is still not showing Affirm at all for you?
tight tundra
this one does not
pliant eagle
Gotcha, seeing the same thing there. Looking in to this now
Ah, that link is for a subscription. Affirm is single-use so it does not support subscriptions
https://docs.stripe.com/payments/affirm
https://docs.stripe.com/payments/buy-now-pay-later#product-support
echo lotusBOT
tight tundra
ok that I did not know, super helpful!
pliant eagle
Yep, definitely slips by a lot of people. That second doc and the others in that section have helpful tables with which PMs support what. It can get pretty complicated unfortunately
tight tundra
ok so no payment options for subscription!
pliant eagle
Not at the moment though I do think they are on our roadmap. If you talk to our support team about wanting to use BNPL payment methods with subscriptions, they may be able to help you there https://support.stripe.com/?contact=true
tight tundra
what are BNPL payment methods?
lapis laurel
Hi there - taking over for Pompey, who needed to step away for a while
tight tundra
I would be interested in having the option to help with conversion rates
lapis laurel
BNPL = "buy now pay later". So that would be Klarna, Affirm, etc.
So, like Pompey suggested, if you write into support they could note your interest and potentially have more information about the latest state of the product roadmap for BNPL on Subscriptions
tight tundra
Ok great! what is best email for support?
lapis laurel
If you follow the link Pompey posted, you can click on the "Contact Support" button to get started with the process of submitting a ticket. Here it is again: https://support.stripe.com/?contact=true
lapis laurel
If you click on the "Contact Us" button it will start the process. I believe it starts with asking you some questions about what you want help with.
As far as I know, there is no direct email alias that you can send an email to
tight tundra
It only brings you to a live chat option
lapis laurel
I'm sorry but I can't really provide very proscriptive guidance on the process. You can mention that you spoke to our developers on discord and that they suggested that you reach out to support about requesting support for BNPL payment methods on Subscriptions