gustavo_best-practices

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• gustavo_best-practices, 48 minutes ago, 9 messages

[timid bone]

Hello, an email should be sent out but we restrict what email addresses we actually send emails to in test mode to avoid people using it for spamming

If you set the customer email to the email that you use to log in to your account then we should send it

In test mode you may have to send via this API call if that doesn't automatically send https://docs.stripe.com/api/invoices/send

[south thicket]

That's the email I set it to

and I'm not in test mode

[timid bone]

Can you send me the ID of the subscription?

[south thicket]

sub_1RK2jmGqk7pRf884HzKkMtzg

[timid bone]

Ah the first invoice on that subscription is still in draft mode. With send_invoices subscriptions all of their invoices will be created in a draft status and will automatically finalize after an hour, at which point they get send out. If you want the invoice to be finalized and sent sooner you can do it in the dashboard or API https://docs.stripe.com/api/invoices/finalize

[south thicket]

oh ok, so if I don't do anything else, it will be sent out in an hour? Great. Last thing: with this option, they will get an invoice each month and pay it manually? Or will they get charged automatically after they pay the first time?

[timid bone]

The first one, we will keep sending an invoice out each month to be paid manually. You can update the subscription to change it to charging automatically if you want

[south thicket]

Ok, is that the best way to do that? I want them to input their card details, pay once, and then have them be charged monthly. I supose there is no automatic way to do that, we have to wait until they pay once (so we have the card details) and then update the subscription settings

Thank you for your time you have been most useful

because I tried doing the option of "Automatically charge a payment method on file" option but that is not available if we don't have the payment details for the customer already.

[timid bone]

Via the API you can definitely create subscriptions that charge automatically and that should fit the behavior that you describe. By default we try to charge a PM if there is one on file, otherwise the subscription starts in an incomplete state and the customer has 24 hours to pay to start it

Not immediately sure if that is possible via the dashboard, we don't know as much about that here. Our support team may have advice on that https://support.stripe.com/?contact=true