#md-a-apu_api

1 messages · Page 1 of 1 (latest)

fiery pantherBOT
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patent gulch
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👋
The processing fees are removed from the transaction, so you can consider that the donation amount is = transaction amount - processing fees

real light
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Thank you for responding. This is what happening and the charity is not happy with this. They (& myself) seen other charities offering their customers option to cover processing fees. Often donors covers the fees. I don't know if others are using stripe or not.

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Is there any way to add the fees or calculate the fee reliably based on the amount?

patent gulch
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Sorry, I'm not sure what you mean by the customer covering the processing fees ?
Can you share a PaymentIntent or Chekcout Id ?

real light
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If I provide from test mode will it work for you?

patent gulch
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Yes of course

real light
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just a moment

patent gulch
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Yeah of course, take all the time you need

real light
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can I share session id (cs_test_***)?

patent gulch
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yes

real light
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cs_test_a1Vrbx6lyzngZRtq2dYnarIyyD75Lf0RSxkkV88kEPBXPwxzZG83SJTapg

patent gulch
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thanks, checking...

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Ok so here, the customer paid £10 => Net amount is £9.47 sot they donated £9.47

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Your business should consider that they donated £9.47 and not £10

real light
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I get your point. but as other charities allowing customer to cover their fees our client (we provided website to them) want to get $(assume pound sign)10 & charge the total amount to the customer when they give their consent

patent gulch
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Here the Customer is covering the fees too. Who is paying the fees in your use case ?

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The processing fees are deducted from the customer's transaction

real light
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you're correct. as they donor is paying $10 then obviously they're paing. But the thing is the charity wants to take whatever amount they display in their site, like for $10 they want to take $10

For example if you can see here : https://www.eastlondonmosque.org.uk/donate/donate-now/5/credit-card

They're offering a checkbox to cover processing fees just before Add payment details button

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We need something like this. I've learned that displaying processing fees upfront in stripe may not be possible (is it?). So we wanted to just provide a checkbox to take their consent that if they want we'll include processing fee for whatever the amount they pay.

patent gulch
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Ok I see what you mean, thank you for sharing that example.

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It seems they are using an approximate processing fees. Because there is no way to know in advance the processing fees. That depends on the payment method used, the bank network...

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What you can do actually is to do something simular

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In your checkout, you can add optional items

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You add a price called "processing fees"

real light
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That is okay but how do I calculate the fee reliably?

patent gulch
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As mentioned previously, there is no optimal way, you compute approximate %

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you can't predict the exact processing fees.

real light
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okay,

patent gulch
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We don't know much about pricing here. Sorry this channel is for technical integration channel. If you want to understand better how Stripe fees working, you need to reach out to Stripe Support: support.Stripe.com

real light
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oh! thank you.

patent gulch
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Happy to help!