hpanseriya_api | Stripe Developers | Page 1

marsh prairieBOT Apr 30, 2025, 5:09 AM

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warm rapids Apr 30, 2025, 5:15 AM

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hello! taking a look at this now! gimme a while

mental cargo Apr 30, 2025, 5:16 AM

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Ok

warm rapids Apr 30, 2025, 5:25 AM

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the discount actually is being applied to the remaining time - it's showing in the line item description : Remaining time on .... (with 5.56% off) after 12 Mar 2025 . https://docs.stripe.com/billing/subscriptions/prorations#prorations-and-discounts explains why it it wouldn't display in the invoice's Quarter15 (5.56% off)

Prorations

Use Stripe Billing to manage how your customers are charged for partial use of their subscriptions.

mental cargo Apr 30, 2025, 5:26 AM

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why the customer invoice balance shows $27.17?

warm rapids Apr 30, 2025, 5:28 AM

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where are you seeing $27.17? can you indicate with a screenshot?

mental cargo Apr 30, 2025, 5:28 AM

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warm rapids Apr 30, 2025, 5:29 AM

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are we referring to the same customer id? cus_NRU5pyogqcwOwy?

mental cargo Apr 30, 2025, 5:30 AM

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Yes

warm rapids Apr 30, 2025, 5:32 AM

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i don't see anything in Customer invoice balance for cus_NRU5pyogqcwOwy

mental cargo Apr 30, 2025, 5:32 AM

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Sorry it's a different one https://dashboard.stripe.com/invoices/in_1RHdR9ER4mxFRmGRdr8vzNrx

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Can you please check this one?

warm rapids Apr 30, 2025, 5:37 AM

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you can view the details in https://dashboard.stripe.com/customers/cus_Q4prOCuOmwQxUv/balance_transactions - it's because the invoice amount is too small. You can view https://docs.stripe.com/billing/customer/balance#types too for more details

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Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

Customer invoice balance

Learn how to use the customer invoice balance.

mental cargo Apr 30, 2025, 5:38 AM

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Ok. Can you please provide me reason why it's shows -$27.17?

warm rapids Apr 30, 2025, 5:39 AM

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have you had the chance to take a look at that Dashboard link and document I shared?

mental cargo Apr 30, 2025, 5:40 AM

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Yes, But didn't find any reason

warm rapids Apr 30, 2025, 5:43 AM

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are you saying you can't see this reason?

mental cargo Apr 30, 2025, 5:46 AM

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Why invoice is created even though subscription cancelled?

warm rapids Apr 30, 2025, 5:55 AM

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your subscription was set to cancel_at 2025-05-25 20:55:00 UTC. The invoice was finalized and paid at 2025-04-25 05:00:55, before the subscription was cancelled

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