iam2327_code

[wise anchor]

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[shy wyvern]

Hello
Based on the syntax you seem to be using python.. Can you share the exact code you're using to update the Customer object?

To be clear, modify shouldn't create a new customer object

[supple jungle]

Hi,
Yes I am using python.
I also checked and there were two customers with old and new email not sure why.

Code:

First verify if the customer exists in Stripe

try:
customer = stripe.Customer.retrieve(account.customer_id)
if not customer:
print(f"Warning: Customer {account.customer_id} not found in Stripe, skipping")
not_found_count += 1
continue
except stripe.error.InvalidRequestError:
print(f"Warning: Customer {account.customer_id} not found in Stripe, skipping")
not_found_count += 1
continue

Create new email format using a different format that Stripe will accept

Using a dot instead of plus for better compatibility

new_email = f"{organization.id}+{account.user.email}"

Update Stripe customer

stripe.Customer.modify(
account.customer_id,
email=new_email
)

[shy wyvern]

It's possible both customers with the same email existed prior to your code changes.

Can you try creating a new customer object with diff email and updating that?

[supple jungle]

sure on it.

Just tested and working as expected thanks.