#mejackreed_best-practices

1 messages ¡ Page 1 of 1 (latest)

plush minnowBOT
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brazen jungle
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Hi there. If it is helpful, there is a setting in the dashboard that pauses collection on all currently active Subscriptions

wind cosmos
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Great thanks that is helpful. I didn't know it was possible from the UI, that helps out a lot.

Do you know if I pause all, and mark behavior=void, would I then be able to issue refunds on any payments made in the past 30days via API calls?

plush minnowBOT
brazen jungle
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Yes - I mention pausing collection to make sure you don't collect more payments that you would then have to refund

wind cosmos
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yes thanks. We should have done this 29 days ago, but didn't realize the impacts unfortunately. Here is what I think we need to do:

  1. Pause all subscriptions
  2. Refund all payments made in last 30 days via API call
  3. Cancel all subscriptions?
brazen jungle