#samip_webhooks
warm marshBOT
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lavish cipher
Hi @lean lark a lock_timeout error indicates that the resource that you are trying to access is locked because it's being processed by the previous requests.
lean lark
How do I figure out the other request ?
lavish cipher
If it only happens intermittently, you can just retry the same request. In fact if you are using one of the official Stripe libraries, it has a built-in retry mechansim .
lean lark
The same request ID I gave you ?
Sorry, trying to be clear : You want me to attempt a retry on the same request ID I gave you ?
I cannot associate with the other request that actually went wrong, this request does not seem to have all the details.
lavish cipher
Let me find out the previous request that caused the lock timeout, one sec
lean lark
Thank you
warm marshBOT
lean lark
Any updates , please ?
brisk egret
hello! so it's going to take us a while to look into, I'm going to share with you a link where you can write in so that we can look further into this. We'll share an update via the ticket.
warm marshBOT
Hello @lean lark, we have sent you a direct message, please check it at https://discord.com/channels/@me/1366580333301993543
- 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.
lean lark
I think I've located the event
It's an automatic charge to the account for subscription renewal .
I can see the event went through after retry
brisk egret
yep, that's generally what we suggest if you encounter a lock timeout, retry later : https://docs.stripe.com/rate-limits#object-lock-timeouts
