#dxmaptin_apple-pay-visibility
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- dxmaptin_unexpected, 2 hours ago, 60 messages
Hi ๐
There can be many reasons Apple Pay does not render for your specific integration. To help with this I will need answers to the following questions
- When you load this page do you see Apple Pay as an option?
- What Stripe element are you using to display Apple Pay?
- Have you registered your Apple Pay domain on your Stripe Account?
- What is the URL where your integration is hosted?
- i dont 2)i am not too sure, can you specify what are the elements 3)yes, I blieve so. it has a ticket next to apple pay as a payment option 4)when you say url, do you mean where we host the application ? on AWS if thats what you mean
If you don't see Apple Pay on the first page I shared, it means your browser isn't configured for Apple Pay
Apple Pay won't display unless it detects the browser you are using has a saved Apple Pay payment method
So you should fix that first
Okay so on to the second question.
Are you using Stripe Payment Element, Checkout, Express Checkout Element or something else?
I believe payment element
You should be absolutely certain because the next thing I will need is the Javascript code used to instantiate that element and mount it to the page.
i will get that for you
could i share with you later tonight, can you keep this thread open ?
no, we require synchronous communication preferrrably directly with developers coding integrations with Stripe APIs. This server works best when we can share tips with you and have you test them out in real time.
We close threads due to inactivity between 30m - 1h. You can gather more details can come back to start a new thread though.
what other information do you require from my side for this ? i will collect it all at once
- The JS code used to create and mount the Payment Element
- Whether or not you have registered the exact domain (including subdomain) with Apple (see here )
- A publicly accessible URL where I can reproduce this behavior
for 2), is this registered ?
this is my domain id: pmd_1P57MEL6oeMlaoGUZohzInuU, so I believe its configured
for 3), we require OTP to access the checkout page, I could provide you an email or I can share screenshots if thats ok
Please look at the link I shared here: https://dashboard.stripe.com/settings/payment_method_domains
This part of the Dashboard is specifically about registering domains.