#belle_error

1 messages ยท Page 1 of 1 (latest)

crystal geyserBOT
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abstract vector
deep viper
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Oh I thought that was the wrong place. I already set the links in that page but I still get the same error. Do you think I'm setting the links incorrectly somehow?

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thank you for your help btw!

abstract vector
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Can you share the Request ID for that error?

deep viper
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where can I find that?

abstract vector
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I just need any ID from your Stripe Accoumt so I can peek - doesn't matter what it is.

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nope, I lied. ๐Ÿ˜‚ If you can go into the workbench logs and find that failed request, that'd be awesome.

deep viper
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ok, just a sec, let me dig and see if I can find it

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When I go to workbench, under logs, the logs for that specific error aren't showing up

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the last log I have is of some testing I was doing several hours ago

abstract vector
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Then it's likely coming from another Stripe Account. Are you looking in your live Platform, or in a sandbox account?

deep viper
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I'm pretty sure I'm in my live platform

abstract vector
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Do you log the Request ID when errors appear? Like, did you log that specific error's Request ID in your app's logs?

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Can you share the Account ID, or some other ID, from the Stripe Account that had that error?

Also can you tell me whenabouts the error occurred?

deep viper
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I have my app live on heroku and looking at heroku's logs, there's a request id in there, would that be helpful?

abstract vector
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Yes for sure. ๐Ÿ™‚

deep viper
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request_id=66bec9c0-7b62-4a1e-9cb8-36f6eebf72ab

abstract vector
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That might be a Heroku request ID?

deep viper
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let me look for my account ID and I will share that with you as well

abstract vector
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๐Ÿ‘

deep viper
abstract vector
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It's ok, I found the request. ๐Ÿ™‚ Give me a sec.

deep viper
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oh ok, thank you! ๐Ÿ˜„

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it's my first time working with stripe so I've just been learning as I go

abstract vector
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You're very welcome - and welcome! ๐Ÿ™‚

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Where exactly are you getting this message?

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Like, what API call are you making that results in that error?

deep viper
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the error message? Just directly on the browser, after I click my "Become a seller" button

abstract vector
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Can you share a link where I can see that button?

deep viper
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the website is live, but you'd have to make an account in order to see the button

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www.pixelmart.dev

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this is what the browser shows when I click the Become a Seller button

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also if you make an account, you will be officially the first tester for my website haha (this is a personal project)

crystal geyserBOT
abstract vector
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Your site is using your Test API Keys, so you need to add the URLs to the test version of that page I sent you to previously.

deep viper
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oh I could've sworn I changed all the API keys to the live versions... so if I change the Client ID to the Live Client ID, it should work?

abstract vector
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Yes, yes, that's what you want to do. ๐Ÿ˜…

deep viper
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Ok, I changed it, sorry ๐Ÿ˜… I'm redeploying and will test again in a few seconds

abstract vector
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Also I have to :jet: but my colleague alex_stripe can answer any further questions you might have (and arguably better than I can ๐Ÿคช) - good luck and have fun! ๐Ÿ™‚

crystal geyserBOT