#smartbettormicah-developer_api

1 messages · Page 1 of 1 (latest)

soft scaffoldBOT
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limber aspen
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I can quickly review some decline. Please provide an example PaymentIntent Id pi_xxx

winged olive
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pi_3RFK5dG1sU52JuJt1v6rA0dA

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It said incomplete and failed until I manually pressed the charge customer btuton

limber aspen
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It was failed before but succeeded today, correct?

winged olive
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Yes

limber aspen
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Previously it was "The customer has insufficient funds with the payment provider. Retry attempts might succeed after the customer takes action to resolve the issue with their account"

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So this is the customer issue, not your integration issue

winged olive
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pi_3RGNqtG1sU52JuJt1zBSryOf

What about this one. It seemed like it wasn't able to charge because it said that "The customer has not attempted to pay this yet"

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I am wondering if it is because we dont request to save default payment method

limber aspen
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Um I see this one succeeded too

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You are seeing otherwise?

winged olive
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I see it succeeded now because I manually pressed charge customer

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I guess that is the same issue, but this is a team member of ours and they did not change anything in their link. It got to the end of the trial and it just didn't charge the card

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Do you think this is because we dont request to save the payment method as default payment method

limber aspen
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I see. So either the Subscription needs to have the payment method in its default_payment_method, or the Customer needs to have it in their invoice_settings.default_payment_method

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to be able to auto-charge

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Quickly checking how you created the Subscription, one sec

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Alright, when you create the Sub, can you specify this save_default_payment_method?

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Or, you can directly set the PM to the customer instead

winged olive
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subscription = stripe.Subscription.create(
customer=customer.id,
items=[{"price": price_id}],
trial_period_days=7,
discounts=(
[{"promotion_code": promotion_code["id"]}]
if promotion_code
else []
),
)

So how would I change this

limber aspen
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Let's set the Customer's invoice_settings.default_payment_method instead, to the PM you collected

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more explicit

winged olive
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What do you mean

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pi_3RDN08G1sU52JuJt1FVwYLAZ

I see what you are saying where it needs to be the default method to auto charge. But that does not explain why this one is still failing

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And Also What do you suggest I do in the code for your previous suggestion

limber aspen
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I would suggest calling the Update Customer API

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If you don’t have the PM on either places, it won’t automatically charge

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either places = customer’s default payment method or subscription’s default payment method

winged olive
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Define your customer ID and payment method ID

customer_id = "cus_ABC123"
payment_method_id = "pm_1234567890"

Step 1: Attach the payment method to the customer

stripe.PaymentMethod.attach(
payment_method_id,
customer=customer_id,
)

Step 2: Set the default payment method for invoices

stripe.Customer.modify(
customer_id,
invoice_settings={
"default_payment_method": payment_method_id,
},
)

Something like this?

I think I would prefer to do it simpler

limber aspen
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Yep, but you can omit Step 1 if it is already attached

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Which is usually the case if you collected the PM with a customer Id

winged olive
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I am pretty sure I did. So just make the payment_method_id the default

limber aspen
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yep

winged olive
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pi_3RDN08G1sU52JuJt1FVwYLAZ

That does not explain why this one is still failing. Super strange, seems the same but still cannot succeed

limber aspen
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  code: "payment_intent_payment_attempt_failed",
  decline_code: "generic_decline",
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This is a generic decline, which is the customer issue again, not yours

winged olive
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Okay thank you for all of your help. Is there anywhere I can find documentation on adding the paymentn method to the customer. I want to make sure my syntax is right. Or can I quickly send it to you

limber aspen
winged olive
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Thanks so much!