#caitlin-short_unexpected
barren urchinBOT
👋 Welcome to your new thread!
⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1364395017174782034
📝 Have more to share? Add more details, code, screenshots, videos, etc. below.
Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- caitlin-short_unexpected, 3 hours ago, 21 messages
cursive crystal
Our customer just sees a loading screen. It just says 'Hang on your almost there'
high storm
Hi there, to clarify, does it work on a normal web-based financial connections?
I would like to rule out ReactNative here
cursive crystal
we only have it on react native
Here is the latest request ID
req_MsLSLXuutNgkSD
high storm
Alright I see it, but it's just a backend request 🙂
Do you use a webview in ReactNative?
cursive crystal
we utilize the collectFinancialConnectionsAccounts(clientSecret)
From the react native library which I believe pulls up a modal automatically with teh stripe experience
high storm
Um that's the official integration then. Do you only see issue with Amex Corporate card?
cursive crystal
this customer seems to have issues and it just is stuck in loading
not even seeing the institution list now