#dxmaptin_unexpected
1 messages · Page 1 of 1 (latest)
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Hi, let me help you with this.
Are you using Payment Element? Or Stripe-hosted Checkout?
strip hosted checkout
do you want me to provide any account related information so you can look into it ?
Could you please share an example Checkout Session URL?
Find it. Book it. Live it
Could you generate a Stripe Checkout Session for me, please?
I won't be able to verify my email on your site.
how do I do that
i mean i can give you an email and provide the otp
if you want
i dont think you can checkout without an email
You can just go through the flow yourself, and copy the Checkout Session URL when it's generated and share with me.
Find it. Book it. Live it
can you see this ?
I am at the end of the checkout process
are you still there
It's the same link you shared before. I still need to verify my own email
Maybe you have a test email I could use?
This is going to be difficult.
To take a step back. Could you please share a screenshot of where you expect Apple Pay to show?
Hey there, stepping in for vanya who need to step way. i can help you with this.
I tried the email you provided and the OTP was not accepted
I think what vanya suggested will be more practical, you exercise the flow and then share the checkout session id
how do I share the checkout session id ?
You can get that either from the URL (address bar) or near the top of the Checkout page element tree. It looks like cs_test_12345 (or cs_live_12345 in live mode).
But again as vanya said, a screenshot showing where you expect to see apple pay would be helpful too
Ok, so this is Payment Element in your own checkout flow, not Stripe-hosted Checkout as you indicated earlier.
You appear to be using Chrome, and I see Google Pay presented in payment element
Have you tried this in Safari?
On desktop, Apple Pay will only ever appear in Payment Element in Safari.
I didn't say that -- I said on desktop you need to use Safari
Apple Pay won't show up in Payment Element in chrome on desktop, no.
ok got it
thanks
it still does not show up in safari
heres what it displays on safari
what do you suspect the issue is then ?
You may not have your apple pay wallet set up fully
Please open this doc in the same safari browser and review the diagnostic steps in the Payment Element view: https://docs.stripe.com/testing/wallets?ui=payment-element
If you don't see Apple Pay in the preview there, your browser/wallet are not set up and will never appear for payment element in your integration
I have set up my Apple Pay on my phone and I just visited safari and it still doesn’t work
I tested with your tool and I can see Apple Pay
In payment element mode