#devil_api

1 messages · Page 1 of 1 (latest)

lyric valleyBOT
#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1364202350197084200

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

primal ivy
#

Hi

#

I have this in my code ( nodejs) :

      if (args.fileId != null) {
        await stripe.fileLinks.create({
          file: args.fileId,
        })
      }

await stripe.disputes.update(args.disputeId, {
        evidence: {
          cancellation_policy_disclosure:
            args?.evidenceInfo?.cancellation_policy_disclosure,
          refund_policy_disclosure:
            args?.evidenceInfo?.refund_policy_disclosure,
          refund_refusal_explanation:
            args?.evidenceInfo?.refund_refusal_explanation,
          product_description: args?.evidenceInfo?.product_description,
          customer_name: args?.evidenceInfo?.customer_name,
          customer_email_address: args?.evidenceInfo?.customer_email,
          billing_address: args?.evidenceInfo?.billing_address,
          uncategorized_text: args?.evidenceInfo?.uncategorized_text,
          ...(args.fileId != null &&
            args.evidenceType != null &&
            determineEvidenceSubmit(args.evidenceType, args.fileId)),
        },
      })
#

A customer is complaining that their dispute was lost, and is "accusing" us of never sending the file over ( that they submitted to counter the dispute )

#

dispute id: du_1R4xNuQCkBHk88LIGoLTDe6P

#

can you somehow check if the file was submitted?

#

I can retrieve the file via fileLinks api

dull basin
primal ivy
#

so it was sent?

#

i cant login to stripe dont have my phone and its requiring 2fa 😦

dull basin
dull basin