#therealbenji_api

1 messages ยท Page 1 of 1 (latest)

unreal vaporBOT
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tropic orchid
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{
"error": {
"code": "account_invalid",
"doc_url": "https://stripe.com/docs/error-codes/account-invalid",
"message": "The provided key 'sk_test_*********************************************************************************************2gc0DR' does not have access to account 'acct_1REY86PsM1zPgAeQ' (or that account does not exist). Application access may have been revoked.",
"type": "invalid_request_error"
}
}

Learn more about Stripe API error codes and how to resolve them.

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I just figured out the issue. There appears to be 2 account ids for my connected account.

One that's listed under business details (doesn't work) and the other that's listed under the connected accounts tab

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and that one works

neon belfry
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Hi there ๐Ÿ‘‹
The account you're referencing isn't connected to any Platform.

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Can you confirm the ID of the Platform Account and Connected Account that you're trying to interact with?

unreal vaporBOT
tropic orchid
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Yes

summer moth
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๐Ÿ‘‹ stepping in here as toby needed to step away

tropic orchid
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The
Platform account id: acct_1REFvzQ4jF8ZTJ4J
Connected account id: acct_1REY86PsM1zPgAeQ

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I noticed the connected account has 2 account ids though, one that works and one that doesn't.
The accountId found under Settings > BUsiness > Account Details: acct_1REY86PsM1zPgAeQ
The one found under Connect > connected Accounts > Profile: acct_1REXeeIAbbT5p8M8

summer moth
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These look to be two different sandbox accounts for the same production account.

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Each sandbox account would have a different API key

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Furthermore, acct_1REY86PsM1zPgAeQ is not a Connected Account here.

tropic orchid
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hmmm dang, I think you're right. I renamed one and the other one's name didn't change

summer moth
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It is just a normal sandbox

tropic orchid
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I think they had the same name so it confused me, I also didn't see it listed anywhere on the top left profile icon

summer moth
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Ah yes you are right, sorry.

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acct_1REXeeIAbbT5p8M8 is connected to acct_1REFvzQ4jF8ZTJ4J

tropic orchid
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I think what I need to do is remove that account and connect the other one that I was mentioning

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I'm not sure how I even created this one, acct_1REXeeIAbbT5p8M8, I can't seem to switch to that account using the normal menu on the top left

summer moth
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That is a sandbox merchant for a different production account named Panda Mobile

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So yeah I think you just got some accounts mixed up here ๐Ÿ™‚

tropic orchid
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dang. Thanks for clearing that up

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I put myself in a knot

summer moth
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Happens

tropic orchid
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Stripe support rocks!

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Literally best support I've ever had for a dev product