hector-vasquez_error | Stripe Developers | Page 1

full coralBOT Apr 16, 2025, 3:02 PM

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brittle tapir Apr 16, 2025, 3:09 PM

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Yeah so I see in your dashboard you have the setting to allow connect accounts to override your platform settings disabled

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That request is attempting to update the payment method configuration on the connect account

sly spire Apr 16, 2025, 3:12 PM

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It says "Dashboard". Does that include the API?

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Also, we don't have any problems with other payment methods. We can enable/disable Apple, Google Pay, Klarna, etc. without issues. Only Link fails.

brittle tapir Apr 16, 2025, 3:14 PM

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Ah ok

sly spire Apr 16, 2025, 3:14 PM

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One more thing, when we fetch the payment method configuration, "Link" comes with "overridable: true". Shouldn't it be "false" if we cannot override a payment method?

See sample request log: https://dashboard.stripe.com/acct_1J3kFoQT2amvAib5/logs/req_H0BPTQkZWRlwoY.

brittle tapir Apr 16, 2025, 3:16 PM

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Yesterday we started to observe this error whenever a customer attempts to enable or disable links as a payment method via our app.
Did this used to work?

sly spire Apr 16, 2025, 3:18 PM

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Yes, it used to work.

brittle tapir Apr 16, 2025, 3:18 PM

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Oh

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Can you share a request id where it did?

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That will help me see what changed

sly spire Apr 16, 2025, 3:23 PM

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Sample request that worked: https://dashboard.stripe.com/acct_1J3kFoQT2amvAib5/logs/req_Rmn58jfNcN57s5

Sample request failing: https://dashboard.stripe.com/acct_1J3kFoQT2amvAib5/logs/req_d1DBSDOm65OXYa

brittle tapir Apr 16, 2025, 3:32 PM

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Ok looking thanks

round surge Apr 16, 2025, 3:34 PM

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👋 do you have an example request from the past that specifically turned the link display preference to off?

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Actually all good don't need that.

full coralBOT Apr 16, 2025, 3:44 PM

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round surge Apr 16, 2025, 3:56 PM

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We've identfied the issue and are working on a fix @sly spire. Thanks for reporting

sly spire Apr 16, 2025, 4:04 PM

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Ah, great news. I was going nuts ahah

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Any ETA you guys could share? I would like to update our product/cx team

round surge Apr 16, 2025, 4:05 PM

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1-2 hours I believe

sly spire Apr 16, 2025, 4:07 PM

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Amazing! Thanks, please let me know once the fix is live.

full coralBOT Apr 16, 2025, 5:16 PM

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full coralBOT Apr 16, 2025, 6:45 PM

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round surge Apr 16, 2025, 7:08 PM

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@sly spire this should be fixed now. Can you try again?

#hector-vasquez_error