#cody_subscription-schedule-dashboard-preview

1 messages · Page 1 of 1 (latest)

karmic nestBOT
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vast hull
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It's weird that the subscription schedule works as expected in approach #1, but not approach #2...

wispy sky
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So for the subscriptoin schedule with 4 phases, I only see 1 invoice associated with it

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What do you mean coupon was removed? Where are you seeing this?

vast hull
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I see it in the UI when inspecting the phases

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It explicity says the coupon is removed in the second phase, and shows an incorrect (undiscounted) price.

wispy sky
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In that same editor it shows correctly for the other sub?

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Trying to narrow down if it's an issue with the above calculation or not

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Since the second phase hasn't started, the above is just a calculation

vast hull
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It does, yeah. I can recreate it without advancing the test clock if necessary.

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I'll try the 4 phase example with a test clock to see if when the schedule is advanced, that the behavior is expected.

wispy sky
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Ok cool thanks. Can you share the id when that's done so I can compare to the other test clock example you shared?

vast hull
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Yep, np. Just a moment.

karmic nestBOT
vast hull
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Here's that customer and sub I made with the 4 phases, with a test clock:
cus_S8paBzZnjLtNFD
sub_1REY3vHHHT1qJ1rwtWTsHYIw

It appears to work afterall; it's just a display issue in the UI, it seems.

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I posted about a similar issue a few days ago whereby two phases with the same coupon do not reapply the discount, but 2 phases with different promoCodes to the same coupon DO reapply a discount. I'm glad to see the latter case works, but I expect the former to as well.

inland loom
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Hello 👋

I'm stepping in as my colleague needs to go. Are you referring to how the Invoice preview is rendered in the dashboard when you say "just a display issue in the UI"?

vast hull
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See the screenshot above. In the sub_sched's 2nd phase, it incorrectly states that the education coupon is removed. But that's not the intention, and that's not what actually happens when advancing the test clock.

inland loom
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Got it, thanks for flagging. I will raise this with the team that handles that part of the dashboard.

vast hull
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See this as well, though I think the last dev who helped me already flagged it:

I posted about a similar issue a few days ago whereby two phases with the same coupon do not reapply the discount, but 2 phases with different promoCodes to the same coupon DO reapply a discount. I'm glad to see the latter case works, but I expect the former to as well.

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In the 2 coupon case (vs 2 promoCode case), it also incorrectly removes the coupon in the second phase. But in that case, it really does remove it when advancing the test clock.

inland loom
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And which subscription represents that case?

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I'm looking at the second request from your original question and I see

  • Phase 1 - discounts.prompotion_code: promo_1PqH7xHHHT1qJ1rwlsLQtOvo
  • Phase 2 - discounts.promotion_code: promo_1REHTLHHHT1qJ1rwDpV6J62G
  • Phase 3 - discounts.coupon: iIt78jJX
  • Phase 4 - discounts: []
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This appears to align with what you are attempting

vast hull
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Right; after testing it further, I discovered that the schedule I made worked expectedly.

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False positive. But the UI still shows the incorrect behavior.

inland loom
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It's worth noting that, even if the underlying coupon is the same, the transition between Phase 1 <-> 2 and 2 <-> 3 do represent removing coupons (and replacing them with either the same or a different one).

I do still think it's a bug in our dashboard UI but wanted to flag what I suspect are the reasons for that tag being shown

vast hull
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Gotcha.

inland loom
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I wanted to let you know that I have filed this as a bug with our Subscription editor UI

vast hull
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Thank you very much for the help on this.

inland loom
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Sure thing! Happy to help 🙂