sanderfish_unexpected

[grand dawn]

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[high vector]

this is what I'm seeing. also for WeChat Pay the image is missing so maybe it's an image asset thing

this is what I would expect to see

I can see the icons being loaded in the Network tab

[knotty raven]

Can you share a public accessible URL?

[high vector]

I did: https://checkoutpage.checkoutpage.com/empreende-vendas-

Or here a more basic one: https://checkoutpage.checkoutpage.com/basic

[knotty raven]

Ah I believe you would need to go forward

to see the QR code

[high vector]

Sorry, the issue is that the payment method icons are missing after selecting a payment method

this is expected behaviour

This is what I'm seeing

[knotty raven]

I can see it

[high vector]

And for Multibanco it's worse because it's just empty

[knotty raven]

Hmm I think that’s network issue

seeing it just fine

[high vector]

hmm multiple people in our team can't see it, and customers also can't see it

interesting after you shared this, I tried it on 4g and it works but not on wifi

but we're getting reports from customer that they can't see it either

so it seems like a bug still? I can see it icons above it

[knotty raven]

When did you start getting report? Is there a time frame?

[high vector]

end of last week when we released a rebuilt version using Next.js

it seemed related to that, but now that it's working on other networks I'm not sure

using a VPN it works too

I'll try upgrading to the latest @stripe/react-stripe-js, see if that helps

[high vector]

upgraded to 3.6.0 but didn't have any effect

it might be a caching thing, because on our staging environment I see it

in incognito I still don't see the icons though

maybe network cache? I have no idea

[knotty raven]

Hmm do you see anything suspicious on the console?

And this was never happened before Next.js?

If you revert staging to pre-Next.js, do you see it normally?

[high vector]

this could be related?

[knotty raven]

I don't think so. If you have a working version and open console, I think you would see the same calculate-tax request

[high vector]

I mean the warnings

The calculate tax call is unrelated

I'm seeing a couple of issues around this online but no answers

https://github.com/stripe/stripe-js/issues/499
https://stackoverflow.com/questions/75782570/error-each-dictionary-in-the-list-icons-should-contain-a-non-empty-utf8-strin

[knotty raven]

Okie can you do this: In Chrome when you can reproduce the issue, open Console and change the dimension to iPhone

Then now refresh the page

[knotty raven]

Yes, can you refresh the page, then choose different tab then choose back Multi banco

[high vector]

yea tried that, still the same

[knotty raven]

Can you not use Dimensions Responsive, but choose a predefined profile

This

[high vector]

sorry my bad

still the same unfortunately (I refreshed)

[knotty raven]

Refreshed and choose other tab, then choose back

[high vector]

yep

fyi when I open it on my phone (iphone 16) on the same network, I also don't see it

if I turn off wifi and refresh, the icons load

but it's not just "icons" because there should also be text that's missing

so it doesn't seem like an issue with assets, it's really just the container not populating

[knotty raven]

Yeah I managed to repro but mine is different: I can repro on Responsive Dimension but not iPhone. I am in Wifi

[high vector]

interesting, at least then it's not just us

[high vector]

yup that's the same difference that I can see on our staging environment. there it loads correclty https://checkoutpage.checkoutfront.com/multibanco

[knotty raven]

https://checkoutpage.checkoutfront.com/multibanco works fine for me too. Is this Staging not using Next.js?

[high vector]

Also using Next.js

[vivid kiln]

Hi! Stepping in for my colleague. I'd recommend writing to us so we can take a closer look.

[grand dawn]

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