#celohealth_unexpected
molten sorrelBOT
đ Welcome to your new thread!
â˛ď¸ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
âąď¸ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
đ This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1361825137846128711
đ Have more to share? Add more details, code, screenshots, videos, etc. below.
Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- celohealth_unexpected, 17 hours ago, 28 messages
spiral finch
When I view the customer's subscription it is labeled with a update scheduled
tribal cosmos
Hi! I'm not sure I quite follow what you're saying here.
spiral finch
https://dashboard.stripe.com/test/events/evt_1REGLFDx7BwidrH0aGXFkwv1 This is the event for the subscription schedule that was created and updated
phase0 is for the priceID price_1R6MS9Dx7BwidrH0H6KaMlOi (Business Pro) starting from 1745959332 to 1777495332
phase 1 is for priceID price_1R6MRpDx7BwidrH06frO40zM (Business) starting from 1777495332 to 1809031332
I have fast forwarded the test clock to 1777542120 im trying to understand why the subscription has been updated to the price of price_1R6MRpDx7BwidrH06frO40zM before the end of phase1 has been reached
I am basing my expectations off of https://docs.stripe.com/billing/subscriptions/subscription-schedules#phase-transition
tribal cosmos
Your start date and end date is the same here: https://dashboard.stripe.com/test/logs/req_tKRG07iDpfMfDI
Never mind, I can't see numbers today.
So you wound the test clock forward past the transition date, so it would make sense that it would switch phases, right?
spiral finch
Are you referring to phase0 or phase1?
tribal cosmos
At 1777495332 it should transition to phase 1. That is, best I can tell, less than the value of the test clock, right?
spiral finch
That sounds right then, Are you able to help me locate the subscription.updated event for when the subscription is transitioned to phase1 in https://dashboard.stripe.com/test/logs/req_tKRG07iDpfMfDI
tribal cosmos
spiral finch
Just wanted to double check although it has entered the last phase of the schedule the subscription will still be marked as having a scheduled update until the end of the last phase is reached?
