#got_unexpected
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finite wigeon
hello! sorry, but I'm a bit confused, did you purchase the product i.e. are you the customer? or are you the merchant?
if you're the customer, you'll need to reach out to the merchant
velvet crown
Hi Alex, tech savvy buyer
finite wigeon
you'll need to reach out to the merchant since you're the buyer
velvet crown
I’ve had contact with merchant outside of Shopify, however due to suspension/closure cannot be contacted via store
On topic of payment intent how do I query a payment intent chargeback?
finite wigeon
If you did not get your order, you might want to consider a dispute
On topic of payment intent how do I query a payment intent chargeback?
https://docs.stripe.com/api/disputes/list - you can retrieve the dispute(s) from a PaymentIntent id