#emeline_api
fallen warrenBOT
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calm wing
Fully refunded paymentIntent with no Stripe fees refund.
Partially refunded paymentIntent with partial Stripe fees refund.
fallen warrenBOT
We wish we could help, but you need to talk to Stripe support
We can only help on Discord if all of the following are true:
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If any of those aren't true please contact Stripe support.
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calm wing
I don't understand how the support can help me ? This is not about real payments but integration tests and I am a developer.
This is not about Stripe refunding me money but better understand how the app treats refunds request based on if its a total or a partial refund
spiral relic
We don't know any details on policies for Stripe fees, either charging them or refunding them.
Can you give me precise guideline on the refunds policy
This is exactly the question Support can help with
calm wing
Ok thanks have a nice day
@spiral relic sorry, since i have you there I have a follow up question : is it a good practice / idea to create the payment intent and capture it manually a few days later (reason why : i have a lot of cancellations in my business)
spiral relic
It all depends on the use cases of your business.
If you need to authorize payment in advance but only collect it after some event occurs, then separate auth and capture makes sense.
fallen warrenBOT
calm wing
ok thank you and do I have a maximum delay between the auth and capture ?
near swallow