#iamajoe_api
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- iamajoe_api, 2 days ago, 40 messages
- iamajoe_api, 3 days ago, 22 messages
summer tree
hello
flat eagle
hey!
i basically want on the configuration to force the user to wait for period end. I am not being able and it is changing
eternal granite
Hi, I suspect you'd want to set https://docs.stripe.com/api/customer_portal/configurations/create#create_portal_configuration-features-subscription_update-schedule_at_period_end on the billing portal configuration.
Can you try that and create a new session please?
Then, expalin exactly what you expect to happen vs. what you're seeing
summer tree
Why am I here?
flat eagle
i set it. this is my subscription_update on the configuration:
enabled: true,
proration_behavior: 'none',
default_allowed_updates: ['price'],
schedule_at_period_end: {
// NOTE: schedule to period end when shortening the time
conditions: [
{
type: 'shortening_interval',
},
],
},
summer tree
@eternal granite I don't know why I'm here in the first place, but I have a question.
flat eagle
and as you can see it is starting next month. not waiting for 2026, the period end of the current plan
eternal granite
What yearly price was this on?
flat eagle
if we multiply the monthly by 12 it will be more expensive than the yearly. let me grab the value...
business yearly is $1188 per year
business monthly is $119 per month
the customer for the portal is currently on business yearly
customer id: cus_S81rBhWlU9p63e
next invoice on Apr 14, 2026
so i was expecting on this screenshot, on this billing portal url, to have the data for Apr 14, 2026
eternal granite
Still investigating this on my end
flat eagle
ok ok thanks
for me, if possible to force the period end would be great because on code i already have control if a downgrade or an upgrade
eternal granite
I tested this on my end. You'd need to pass the prices monthly and yearly on the subscription update field, https://docs.stripe.com/api/customer_portal/configurations/create#create_portal_configuration-features-subscription_update-products on the same product.
Are you able to try?
I recommend that you start with creating a new billing configuration instead of updating teh existing one
flat eagle
reading...
so you are saying that my products should have one price for monthly and other for yearly?
i rather have separate products also that case works within the same product yearly vs monthly but what if i am passing between products, wont the problem still be there?
eternal granite
There are some limitations on the Portal that we document here, https://docs.stripe.com/customer-management#customer-portal-limitations
Let me test an instance with different products and confirm
Yeah, that seems to be the limitation. I'll share your feedback to allow the update conditions work with multiple products.
flat eagle
ok thank you for the help
eternal granite
Sure