#miaina_api
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charred hazel
Hi! What exception are you getting? What Stripe SDK (or programming language) are you using?
stark geode
hello
Cannot cancel a refund unless it has a status of requires_action.
{
"error": {
"message":
"Cannot cancel a refund unless it has a status of requires_action.",
"request_log_url":
"https://dashboard.stripe.com/test/logs/req_wgqYZ15Xkfe4Tm?t=1744386353",
"type":
"invalid_request_error",
},
}
I just executed a refund
charred hazel
That Refund was in a 'submitted' state, so you can't cancel it.
Can you tell me more about the underlying thing you're trying to accomplish here?
stark geode
Well
I did not want to cancel it
I just want to create a refund
i did it
but
automaticaly a cancel request is raised
1 second later
i'm working on the testing environment
with the PHP SDK
Version de l'API
2025-02-24.acacia
Par défaut
I ask myself if it's an bug from the test environment.
I will test on Production Test environment
stark geode
I got an exception with an erreur
{
"error": {
"message":
"Cannot cancel a refund unless it has a status of requires_action.",
"request_log_url":
"https://dashboard.stripe.com/test/logs/req_PgBjOIYH6ob1yx?t=1744379277",
"type":
"invalid_request_error",
},
}
every time i execute a Refund::create I get this error
charred hazel
Right. What is the status of the Refund that you are trying to cancel?
stark geode
The refund works well
the error is raised right after (1 second according to the stripe log) I execute the refund request
charred hazel
The Refund object has a status field; what is the content of that status field? https://docs.stripe.com/api/refunds/object#refund_object-status
stark geode
I don't know to check that
succeeded
I checked the "refund.updated" event and it's succeeded
"id": "pyr_1RCjm8PZRhwkJRa3IQGs8S5x",
"object": "refund",
"payment_intent": "pi_3RByANPZRhwkJRa32LhPYeTh",
"status": "succeeded",
charred hazel
Then you can't cancel it, because it's not in a requires_action state.
charred hazel
https://dashboard.stripe.com/test/logs/req_wgqYZ15Xkfe4Tm is a request to cancel the refund.
stark geode
Ok
the only thing I do is
try {
$refund = Refund::create(
[
"charge" => $paymentOrder->getStripeChargeId(),
"amount" => $amount * 100
]
);
An exception is raised
automatically
with this error
I don't get why
charred hazel
That code is not what is causing this error.