#beneordio_api
dull umbraBOT
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wraith sentinel
Hi, taking a look
I think it's due to https://docs.stripe.com/billing/subscriptions/webhooks#understand but I'm still confirming
agile silo
thx
wraith sentinel
This is out of our retention period so it is taking me a while to look.
agile silo
okay
wraith sentinel
Do you see other subscription where you see the same behavior? So far, everything is telling me that it's due to not repsonding to the event: https://docs.stripe.com/invoicing/integration/workflow-transitions#finalized
That theory is not correct, I see the event delivery on my end and you did not get invoice.finalization_failed event. There are multiple updates on the subscription schedule so looking at those
dull umbraBOT
agile silo
Yes we have two more examples here:
in_1QnUZIIBlWedxMGUFIZ1ox4o
in_1QxdX7IBlWedxMGU5ThQbmes
different customer
wraith sentinel
I need to step away but my teammate @timid fulcrum will take over with fresh eyes
timid fulcrum
👋 Give me a moment to read up on where things are at.
agile silo
Sure, thanks
agile silo
Are you still looking into this?
timid fulcrum
I am, yes.