#iamajoe_api

1 messages ¡ Page 1 of 1 (latest)

finite stirrupBOT
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restive ingot
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hi there!

midnight burrow
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hey

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I didn't mention but if i can do this through the api instead of billing portal, better.

restive ingot
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The downgrade is scheduled so not yet active.
what dose that mean concretely? you have a subscription schedule that will downgrade the subscription in the the future?

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can you share the Subscription ID (sub_xxx)?

midnight burrow
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exactly that

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sub_1RCfD7BcNqF80vqKoNy1kKlM

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so... i am on a current "higher plan" and i want to cancel the upcoming downgrade

restive ingot
finite stirrupBOT
midnight burrow
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but wont release, release the current plan as well?

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so... the "higher plan"

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from what i understand you can't release just a phase of a schedule right?

rapid dew
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You'd update the schedule to remove the phase that represents the 'downgrade'. Sounds like you tried that though and it didn't work?

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If you can share that request ID I can take a look at the why

midnight burrow
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@rapid dew i might have done it wrong to be honest

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i need to retest it but the idea behind that update is jsut removing the item right?

rapid dew
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You'd pass phases parameter that includes the current phase, but omits the future phase