#leokcw_code

1 messages · Page 1 of 1 (latest)

sturdy valleyBOT
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hexed linden
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the iframe container is getting read before the inputs
Could you elaborate a bit more here?

ripe forum
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As an example, I tried the following:

  1. Open up the sample app above (https://7m4xjl.csb.app/) on either a Macbook (Chrome browser) or an iOS device / Android device, with a screen reader turned on (For example, VoiceOver on a Macbook, or Talkback on Android)
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  1. Focus on one of the input fields - screen reader will read out whatever is being focused
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  1. Attempt to navigate to the 'Next' element. This can be done on Macbook by pressing "Control + Option + Right arrow", or on a mobile device by swiping right on your screen
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Expected Results:
3. Focus would go to the next element and read out whatever text is there

Actual Results:
3. Focus would go to the next element, but would read out what appears to be the title of the <iframe>, depending on the device.

For example, on Macbook, with the starting focus on the CVC input field, after pressing "Control + Option + Right", it'll read out "End of Secure CVC Input Frame. Group". Pressing again would read out "Secure Expiration Date Input Frame. Group". Pressing it a 3rd time would then read out "Credit or Debit Card Expiration Date MM/YY, required"

On Android, it'll be a similar issue, but it'll read out "Page Page" instead of the "Secure X Input Frame".

Playing around with it, it seems like to me that the voiceover might be focusing on the <iframe> element or some other container before eventually focusing on the <input> field within the iframe

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Sorry, I hope it's not too confusing, let me know if there's anything I can try to clarify

hexed linden
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Thank you for such a detailed report. Let me see if we have similar ask

ripe forum
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Thank you!

hexed linden
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Hi, I just found 1 ask from 2017 😅 . It looks like we haven't improved this since then unfortunately. Let me record your feedback

ripe forum
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😅

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Does this mean there's currently no support for this?

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Is there any plans on support this? Accessibility is very important to us and we're looking for a potential, alternative solution

hexed linden
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Could you write to support and mention this Discord thread? We can follow up from there

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I filed internally we may revisit 🙂

ripe forum
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Sure, which channel should I write to on discord?

sturdy valleyBOT
hexed linden
pallid birch
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Hi @ripe forum I'm taking over this thread.

sturdy valleyBOT
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Hello @ripe forum, we have sent you a direct message, please check it at https://discord.com/channels/@me/1360102840739041403

  • 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.
pallid birch
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@ripe forum I just send you a link through DM, you can use that link to create a ticket.

ripe forum
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Sounds good!