#noah_platform-pricing-error
quaint haloBOT
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warm crescent
The requirements of it are here: https://docs.stripe.com/connect/platform-pricing-tools#requirements
I suspect this is related to how you're doing charges, but can you share the Request ID of the failed request?
kind ice
Here's the invoice from the Connected account "donation" initiated by my site's embedded payment form: in_1RCMwfCyLosOjX1G2TBE44Mj
I'm not sure what you mean by Request
kind ice
I didn't use the API to test the Platform Fee, I used the Settings page
warm crescent
Where did you get the error?
kind ice
warm crescent
Cool. Can you share that Charge ID as text please?
kind ice
ch_3RCMwdCyLosOjX1G0pQwcUDX
warm crescent
Oh, shoot, sorry. I have no idea why that's the case. You'll want to talk to Support about that, as it's a configuration question rather than an integration question.
kind ice
Okay thanks!
warm crescent
You're welcome - sorry I didn't have a better answer for you!
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