#chris-vr_api
waxen edgeBOT
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weary tree
Hi 👋
Do you have the ID for an example Transfer object you can share?
wanton quarry
hey!
not sure what that would be
is is the transfer id I see in the dispute close event?
weary tree
Oh you mean you want to create a Transfer due to the charge from a Dispute? In that case the Dispute ID would help
wanton quarry
actually, there is no transfer id there
ok the dispute id is: du_1R7dZaH2wLHuCKJpCbsNBxIC
the connected account I want to transfer from is not based in the US and in the docs I found this: https://docs.stripe.com/api/transfers/create#create_transfer-reference_transaction
so trying to pass that so it works
I tried the charge_id in the dispute event but got this error:
"No such charge: 'ch_3R4hMaH2wLHuCKJp0ilcXpYN'"
weary tree
Can you share an API request ID for the request that returns this error? It will start with req_
Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
wanton quarry
req_d3dQXsO5T7Th6O
weary tree
Wait are you trying to make a transfer from the Connected Account to the Platform?
wanton quarry
yeah, is that possible?
weary tree
No, that's not how the Transfers API works. So that is likely the source of this confusion. The error message could be better though. The reason that is being thrown is you are making the request from the context of the Connected account and the charge you referenced doesn't exist on that account.
The way Transfers are supposed to work, you Transfer funds from your Platform account to the Connected Account
There should have been a Transfer associated with that charge when you first created it, wasn't there?
wanton quarry
if I do get the charge_id from the connected account would it work though?
weary tree
No
Taking a step back to look at this whole process
The charge associated with that Dispute was created in this request
wanton quarry
yeah the transfer id is: tr_3R4hMaH2wLHuCKJp0iYIM0AV
weary tree
You specified the Connected Account as the Transfer desitination in that request
So, to reclaim the funds, you would reverse the existing Transfer using the Transfer Reversal API
wanton quarry
Yeah I do use that to reverse the dispute cost
but when a dispute is lost I want to recover the $15 fee
hoping there was a way to transfer that amount from the connected account
weary tree
In that case you would need to handle debiting the account
Our doc covers multiple ways to do this, depending on how you have configured Connect
wanton quarry
so that works if the connected account currency is USD
but if its not then I end up here in that same doc: https://docs.stripe.com/connect/account-debits#transferring-from-a-connected-account-in-a-different-region
thats where I get stuck because I don't have the charge_id
which is this parameter in the api docs: https://docs.stripe.com/api/transfers/create#create_transfer-reference_transaction
The Charge ID or Payment ID created on the connected account
waxen edgeBOT
weary tree
Right, you are referencing the Charge ID on the Platform
wanton quarry
yeah, I did that on postman to test
I will be back in a moment if I am delayed to response please don't close it
quasi fog
@wanton quarry Are you back? Can you reiterate where you're stuck still?
wanton quarry
hey
yeah Im here
I am still not sure where to get the charge_id as it appears in the connected account
quasi fog
Can you try py_1R4hNjQgzVzGlhWjLWRnOcAa?
wanton quarry
sure give me a moment
it went through
not sure where can I see this in the dashboard and also not sure where to get that id
quasi fog
You can attain this from https://dashboard.stripe.com/events/evt_3R4hMaH2wLHuCKJp0FyMkTnc for instance destination_payment: "py_1R4hNjQgzVzGlhWjLWRnOcAa",
wanton quarry
where can I see in the platform dashboard the 15 dollars coming to my account?
quasi fog
We do not have the expertise on the Dashboard behaviors. We're here to assist with Integration and API related issues.
Our support team will be able to assist you better than I can: https://support.stripe.com/contact with Dashboard questions
wanton quarry
okay, so the id py_1R4hNjQgzVzGlhWjLWRnOcAa comes in the response from the transfer reversal I did first?
quasi fog
From the Transfer creation, yes and not the transfer reversal
wanton quarry
oh the original transfer
quasi fog
Yes
wanton quarry
sounds good, I was able to retrieve the transfer now and see the "destination_payment": "py_1R4hNjQgzVzGlhWjLWRnOcAa",
in the dispute object event I receive I don't see this transafer
whats the best way to get the transfer id from there?
Ah nvm, I see if I retrieve the charge details
alright I think I am good for now
thanks!