#john_best-practices
austere zodiacBOT
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- john_webhooks, 8 hours ago, 15 messages
mellow copper
You'll have to create a new charge
But also you should check the failure reason first to make sure it's something that's even worth retrying
nocturne patio
You'll have to create a new charge
Are you sure that we would have perms to do that?
Would the user have to opt into retries?
mellow copper
It's not a retry of the same charge
You need to create a new charge
Assuming the bank account was verified properly, you can
It's no different than creating any other type of charge
mellow copper
How is it a loophole?
Charges have no concept of a retry
They either succeed or fail
If you want to attempt again, you need to create a new Charge
nocturne patio
if this is a part of a subscription and the subsequent charge succeeds, will the status of their subscription automatically change? Will autocollection work on the next cycle
mellow copper
Oh Subscriptions are different
Those have a concept of a retry
For subscriptions, what happens differs wildly
It depends on what your Subscription settings are
nocturne patio
automatic ACH debit retries dont work for us due to using the plaid integration
this question was openned on this issue
mellow copper
Oh ok
I wasn't aware of that restriction
It's an old flow
I suppose you could retry paying the invoice via https://docs.stripe.com/api/invoices/pay
nocturne patio
I suppose you could retry paying the invoice via https://docs.stripe.com/api/inv...
are there limits on this? and like i asked before, would this reactivate a users subscription?
mellow copper
What do you mean by reactivate?
If the subscription was cancelled, paying a previous invoice won't un-cancel it
Can you give a specific example to illustrate what you're referring to
are there limits on this?
There are, but it's a pretty high count as far as I know
It's not publicly documented
And it's variable too, so I can't give an exact answer as to what the limit is
nocturne patio
sure
nocturne patio
If the subscription was cancelled, paying a previous invoice won't un-cancel it
gotcha
nocturne patio
If the subscription was cancelled, paying a previous invoice won't un-cancel it
Yeah, when a user fails to make a payment on our subscription stripe cancels their subscription, is there a way to automatically uncancel these accounts?
nocturne patio
assuming that they successfully completed a "retry" unoffically
nocturne patio
but im assuming if i leave the sub as past due and the payment is successful the status will change?
to active
mellow copper
Payment on the latest finalized invoice either failed or wasn’t attempted. The subscription continues to create invoices. Your subscription settings determine the subscription’s next state. If the invoice is still unpaid after all attempted smart retries, you can configure the subscription to move to canceled, unpaid, or leave it as past_due. To move the subscription to active, pay the most recent invoice before its due date.
Specifically that last bit: To move the subscription to active, pay the most recent invoice before its due date.
nocturne patio
hmmm, so if it's paid after the due date it will still be marked as past_due?